Petco

4.2
860 reviews

About

Pet StorePet supply store
Visit your Tulsa Pet Store located at 9645 Riverside Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
9645 Riverside Pkwy A, Tulsa, OK
74137, United States

Hours

Reviews

4.2
849 reviews
5 stars
519
4 stars
165
3 stars
70
2 stars
27
1 star
68

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Several customers reported negative experiences with grooming services, including injuries to pets and unprofessional behavior from groomers.

Customer Service

While many reviews praised the friendliness and helpfulness of staff, there were notable complaints about rude employees and poor customer service experiences.

Cleanliness and Care

Customers appreciated the cleanliness of the store, but there were serious concerns about the care of animals, including reports of dead fish and unhealthy habitats.

Product Availability

Customers frequently mentioned issues with product availability, particularly for specific items and sizes, leading to frustration.

Positive Experiences

Despite the negative feedback, many customers expressed satisfaction with their overall shopping experience, highlighting helpful staff and a good selection of products.
  • KN
    Kathy N.
    Nov 6, 2025
    5.0
    Employees were very helpful and nice. Easy to find the dog food I needed. Store was very clean and shelves were all stocked.
  • BC
    brenda Cousins
    Nov 2, 2025
    1.0
    I told you last month my dog died and you all just went ahead and got in my account took the money for it again I called my bank put it back on my card thank you
  • AC
    Airyn Cristiano
    Oct 22, 2025
    5.0
    The groomers at Petco generously buffed the nails of my little ARF FOSTER DOG--for free!! Thanks SO much!!!
  • MB
    merial balogh
    Oct 22, 2025
    1.0
    I took my small dog to be groomed at this location about 2 weeks ago. When I dropped my dog off at the groomer’s she was physically fine and healthy but when I returned and brought her her home she was limping and in a lot of pain so much so I took my dog to our vet who informed me my dogs Leg was bruised and gave my dog pain medication. When I called Petco for an explanation on what happened no one there would tell me anything. I am trying to let other people know do not bring your pets to the groomers unless. You absolutely don’t care what happened to your pets. 💯😡
  • RL
    Raelynn Light
    Oct 15, 2025
    5.0
    I have had an excellent experience with Petco and it's employees. Thank you so much.

Frequently Asked Questions About Petco

Does the Petco Riverside Market location have a vet hospital?

No, Petco Riverside Market does not have a full-service vet hospital.

Does Petco Riverside Market offer vaccinations?

Yes, Petco Riverside Market provides vaccinations.