Visit your Tulsa Pet Store located at 9645 Riverside Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Several customers reported negative experiences with grooming services, including injuries to pets and unprofessional behavior from groomers.
Customer Service
While many reviews praised the friendliness and helpfulness of staff, there were notable complaints about rude employees and poor customer service experiences.
Cleanliness and Care
Customers appreciated the cleanliness of the store, but there were serious concerns about the care of animals, including reports of dead fish and unhealthy habitats.
Product Availability
Customers frequently mentioned issues with product availability, particularly for specific items and sizes, leading to frustration.
Positive Experiences
Despite the negative feedback, many customers expressed satisfaction with their overall shopping experience, highlighting helpful staff and a good selection of products.
KN
Kathy N.
Nov 6, 2025
5.0
Employees were very helpful and nice. Easy to find the dog food I needed. Store was very clean and shelves were all stocked.
BC
brenda Cousins
Nov 2, 2025
1.0
I told you last month my dog died and you all just went ahead and got in my account took the money for it again I called my bank put it back on my card thank you
AC
Airyn Cristiano
Oct 22, 2025
5.0
The groomers at Petco generously
buffed the nails of my little ARF FOSTER DOG--for free!! Thanks SO
much!!!
MB
merial balogh
Oct 22, 2025
1.0
I took my small dog to be groomed at this location about 2 weeks ago. When I dropped my dog off at the groomer’s she was physically fine and healthy but when I returned and brought her her home she was limping and in a lot of pain so much so I took my dog to our vet who informed me my dogs
Leg was bruised and gave my dog pain medication. When I called Petco for an explanation on what happened no one there would tell me anything. I am trying to let other people know do not bring your pets to the groomers unless. You absolutely don’t care what happened to your pets. 💯😡
RL
Raelynn Light
Oct 15, 2025
5.0
I have had an excellent experience with Petco and it's employees. Thank you so much.
Does Petco Riverside Market offer curbside pickup?
Yes, curbside pickup is available at Petco Riverside Market. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Riverside Market Petco?
Hamster and guinea pig prices vary by location. Call your Riverside Market Petco at 9182963312 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Riverside Market sell dogs?
No, Riverside Market Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours of Petco at Riverside Market in Tulsa?
Petco at Riverside Market is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Riverside Market offer vaccination services for pets?
Yes, Petco Riverside Market provides vaccination services for pets.
Is there a full-service veterinary hospital at Petco Riverside Market?
No, Petco Riverside Market does not have a full-service veterinary hospital.
Can I use curbside pickup at Petco Riverside Market?
Yes, curbside pickup is available for eligible products at Petco Riverside Market.
Does Petco Riverside Market sell dogs or cats?
No, this Petco location does not sell dogs or cats but partners with local animal welfare organizations for adoption opportunities.
How can I book grooming services at Petco Riverside Market?
You can book grooming services online via the provided reservation link for Petco Riverside Market.
What payment methods are accepted at Petco Riverside Market?
Petco Riverside Market accepts credit cards, debit cards, and mobile NFC payments; cash-only is not required.
What nearby medical facilities are close to Petco Riverside Market?
Nearby medical facilities include Riverside Primary Care and OSU Family Medicine - Riverside, providing convenient health services close to Petco.
Are there any nearby pet health services related to vaccinations near Petco Riverside Market?
Yes, Vetco Vaccination Clinic and VETCO Vaccination Clinic at PETCO are nearby and offer pet vaccination services.
What are some dining options near Petco Riverside Market?
Nearby dining options include Smoothie King, Donuts AT Riverside, Five Guys, and Starbucks, convenient for grabbing a bite before or after your visit.