Petco

4.2
1755 reviews

About

Pet StorePet supply storePetco
Visit your Tulsa Pet Store located at 4915 41st St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5207 E 41st St, Tulsa, OK
74135, United States

Hours

Reviews

4.2
1,749 reviews
5 stars
1,003
4 stars
367
3 stars
193
2 stars
63
1 star
123

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for being knowledgeable and helpful, particularly in pet care and product selection.

Customer Service

While some reviews highlighted friendly and attentive service, others reported poor customer service experiences, particularly in grooming and checkout.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing unprofessional behavior and unexpected charges.

Store Cleanliness

Feedback on store cleanliness was mixed, with some customers noting a clean environment while others mentioned clutter and disorganization.

Product Availability

Customers appreciated the variety of pet products available, though some noted issues with stock levels and pricing compared to competitors.
  • RM
    Ryan M
    Jan 3, 2026
    5.0
    The person who helped me was very friendly and very helpful, I will be back just for that, even though what I wanted was out of stock
  • RH
    Robin H
    Dec 28, 2025
    5.0
    Convenient to other major retailers, carries prescription dog/cat food. Staff is very friendly and helpful. Lots of toys and pet supplies.
  • AR
    Am Rut
    Dec 21, 2025
    5.0
    This is the 2nd time at this location. We ended up getting same employee both times!! The man that helped us, was amazing, so kind, helpful, truly seemed to care about our situation with our sick dog. Listened to our concerns and needs. Helped us get everything we needed!! Thanks!
  • SG
    Sara Glass
    Dec 21, 2025
    5.0
    The girl that helped me was extremely knowledgeable and helpful. I work at a veterinary hospital but embarrassingly have little knowledge of mice, she educated me and seemed to be extremely well versed in husbandry, and all around care including symptoms to look out for incase my mouse becomes ill. She explained what to do if i notice those symptoms and was incredibly friendly throughout the entire interaction. This girl deserves a raise! I can’t remember her name but i think she may have been wearing overalls.
  • LW
    Lauren Wilbanks
    Dec 5, 2025
    2.0
    Gave two stars because I’ve had decent experiences here in the past but today disappointed me a lot. If it wasn’t good in the past it would be 1 star; but I scheduled an 8am grooming appointment for my dog today. I get there at 8am and no one was there; so I went back in my car. I called and no one answered; then a few minutes later the manager pulls up next to me and her and an employee walk in. So I wait a few minutes more to let them settle in (8:15am) so they could open things. I know things happen and I like to give grace and was fine. I go to the door again and no one acknowledges me to open the door for my appointment so I go back in my car to call again and no one answers. I left a voicemail and never got a call back; and decided to go to pooches Nextdoor instead and they thankfully welcomed me kindly with no appointment. I call petco to let them know I’m cancelling my 8am appointment and told them cause no one would let me in (it’s 8:30 at this point) and no apologies or anything. Just an “ok I’ll get it cancelled” I’m pretty easy going and patient with people but this was ridiculous. I’m glad it happened because I’m now a customer at pooches instead and they’re so kind but very disappointed in the way this was handled. They used to start at 9 and I guess recently started letting grooming in at 8am which is great for me with my work schedule; but why change grooming to 8 if your employees aren’t even gonna let these clients in?? I booked my appointment a week in advance too.

Frequently Asked Questions About Petco

Does the Petco Tulsa location have a vet hospital?

No, Petco Tulsa does not have a full-service vet hospital.

Does Petco Tulsa offer vaccinations?

Yes, Petco Tulsa provides vaccinations.