If you’re looking for a convenient petcare provider in Tulsa that partners with you and your pets to focus on their wellness, head to Banfield Pet Hospital. Our vet clinic, located in the Tulsa Promenade Shopping Center’s PetSmart, can take care of your pets’ needs with our services. From microchipping for wandering pups to vaccinations for your cat’s preventive wellness needs, we’d love to be your Tulsa petcare partner.
Customers consistently praised the staff for their kindness, empathy, and dedication to their pets' well-being.
Professional Staff
Many reviews highlighted the professionalism and knowledge of the veterinarians and support staff, particularly Dr. Kondos and Dr. Jang.
Affordability Concerns
Some customers expressed dissatisfaction with pricing and perceived upselling practices, particularly regarding the wellness plan.
Customer Service Issues
A few reviews noted negative experiences with customer service, including communication problems and billing disputes.
Positive Experiences
Overall, many customers reported positive experiences, recommending the clinic for its caring environment and effective treatment.
LF
Lupe Finckward
Nov 1, 2025
5.0
Through our recent month long scars with my 11 year old dog the team at Banfield went above and beyond and led rough have and empathy. Thankful for our pet insurance too.
SS
Sara Stolhand
Oct 22, 2025
5.0
I have 3 dogs who have seen Dr. Kondos routinely for about 10 years. This vet staff has always been kind, honest, and understanding when I ask questions. Their wellness plan has kept my dogs healthy on a monthly payment plan with 6 month check up reminders which are always appreciated. They helped my pug stop limping (librela injections are amazing), and they've worked quickly with other specialty vets to pass along x-rays and other records when emergencies come up. I love my dogs and I'm so grateful to have an amazing vet and staff who care for them like I do! Thank you all so much!
MN
M N
Oct 19, 2025
5.0
The Best pet hospital in Tulsa thus far!! They always do an exceptional job with the amazing customer service to the professional and knowledgeable nurses and doctors for my pets!! Pricing is so affordable!! I refer my coworkers at Akins Natural Foods to Banfield and also my customers!! What an amazing knowledge staff!! Thank you Banfield for all your heartfelt amazing service!!
MO
M O
Oct 3, 2025
5.0
I love the new Dr. Stoberson is very professional in terms of the health of my pets gives you details and information regarding the results of laboratories that I had never been informed in the years that I have taken my pets always recommends and advises you what is best for them. I really appreciate your dedication and your good work.
KM
Kathryn Masters
Sep 23, 2025
5.0
They were great with My Pet...there are chemicals shots etc that I do not allow for My Pets, they were Very Respectful of My wishes & did not do anything without consulting Me first. I have NEVER seen My Pet so at ease as My Pet was there. Great Staff highly recommend
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours for Banfield Pet Hospital in Tulsa?
Banfield Pet Hospital in Tulsa is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sunday from 10:00 AM to 5:00 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and referrals. For emergencies outside of these hours, please contact your local emergency hospital.
Can I schedule an appointment online for my pet at Banfield Pet Hospital?
Yes, you can schedule an appointment online through Banfield's website or use their app available on iOS and Android to easily book your pet's visit.
What preventive care services does Banfield Pet Hospital provide for pets?
Banfield offers a variety of preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is an Optimum Wellness Plan and how does it benefit my pet?
The Optimum Wellness Plan provides annual preventive care through head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It is not insurance but offers discounts on treatments and automatically renews yearly unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan at Banfield Pet Hospital?
Payment for the Optimum Wellness Plan can be spread across 12 months with automatic monthly withdrawals from your bank account or credit card. Alternatively, you can choose to pay the full amount upfront.
What types of appointments are available at Banfield Pet Hospital?
Three types of appointments are available: in-room visits where you stay with your pet, drop-off appointments where you leave your pet and wait for a pickup call, and virtual visits through the Optimum Wellness Plan for remote care.
What nearby places can I visit in Tulsa before or after my pet's appointment at Banfield Pet Hospital?
Banfield Pet Hospital is located inside the Tulsa Promenade Shopping Center near PetSmart, where you can shop for pet supplies or grooming services. After the appointment, you might enjoy a meal at nearby restaurants like Jimmy John’s or On The Border Mexican Grill & Cantina.
Are there wellness or beauty services nearby Banfield Pet Hospital for a relaxing break?
Yes, several beauty and spa salons such as Nails Zone, The Amethyst Room, and Wild Flower Spa are close by if you wish to enjoy wellness treatments while visiting Banfield Pet Hospital.
How can nearby hiking trails help me spend quality time in Tulsa during my visit to Banfield Pet Hospital?
You can visit the Skelly Neighborhood Bypass Trailhead near Banfield Pet Hospital for a refreshing hike or walk before or after your pet's appointment, combining pet care with outdoor recreation.