If you’re looking for a convenient petcare provider in Tulsa that partners with you and your pets to focus on their wellness, head to Banfield Pet Hospital. Our vet clinic, located in the Tulsa Promenade Shopping Center’s PetSmart, can take care of your pets’ needs with our services. From microchipping for wandering pups to vaccinations for your cat’s preventive wellness needs, we’d love to be your Tulsa petcare partner.
Many customers praised the friendly and caring staff, highlighting their attentiveness and willingness to explain procedures.
Veterinary Care
The quality of veterinary services received positive feedback, with many customers expressing satisfaction with the care their pets received.
Pricing Concerns
Several reviews mentioned high costs and dissatisfaction with the wellness plan, indicating a perception of overpriced services.
Mixed Experiences
While many customers had positive experiences, some reported issues with billing practices and aggressive sales tactics.
AA
Ami
Feb 20, 2026
5.0
Definitely recommend this location. Excellent service from front desk and all staff and doctors. Katie, Ericka, Sydney, Kendee, Devin, David, Dr Stallbories, etc. all wonderful, and they all went above and beyond.
They are very conscious of how difficult the prices are for me on my fixed veteran income and did everything they could to make it as inexpensive as possible, help me find the right plan for me, and plan ahead for services for the future. Additionally, because they know our dog and her history so well all these years I keep coming back. Some days I’m just hurting too much to catch a bus so far out to the ASPCA too, and this location is more convenient to home because it’s in town.
Medicine and surgical services are top notch as well. Worth it for sure.
Thank you all so much!
-Ami and Fizzgig
JU
John Underwood
Feb 18, 2026
1.0
DO NOT go hear unless you want to bombarded with a sales-pitch for their insurance plan every time you go, and when you opt not to go with their insurance because you may already have one or maybe you can't afford one, then they charge you anytime time you take your pet in, even if it's for the same injury or what we humans would call a care plan. They wanted to charge me because they wrapped my dog's leg too tight and the splint caused injury. After protesting they "waived" the office visit, but warned if they have to re-wrap it, I will have to pay. A broken toe has cost me $1200. Luckily, I have insurance that covers 90% but how do they get away with this. Seriously, highway robbery.
DB
Dawn Burdette
Jan 18, 2026
5.0
Friendly staff. They explain procedure, etc.
MV
Mariangelica Velasquez
Dec 15, 2025
5.0
10/10 mi mascota siempre sale con energía luego de visitar al doctor, siempre están pendiente de cómo se siente antes y después de recibir sus vacunas y los Dr y trabajadores son muy amables
LF
Lupe Finckward
Nov 1, 2025
5.0
Through our recent month long scars with my 11 year old dog the team at Banfield went above and beyond and led rough have and empathy. Thankful for our pet insurance too.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours for Banfield Pet Hospital in Tulsa?
Banfield Pet Hospital in Tulsa is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sunday from 10:00 AM to 5:00 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and referrals. For emergencies outside of these hours, please contact your local emergency hospital.
Can I schedule an appointment online for my pet at Banfield Pet Hospital?
Yes, you can schedule an appointment online through Banfield's website or use their app available on iOS and Android to easily book your pet's visit.
What preventive care services does Banfield Pet Hospital provide for pets?
Banfield offers a variety of preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy at all life stages.
What is an Optimum Wellness Plan and how does it benefit my pet?
The Optimum Wellness Plan provides annual preventive care through head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It is not insurance but offers discounts on treatments and automatically renews yearly unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan at Banfield Pet Hospital?
Payment for the Optimum Wellness Plan can be spread across 12 months with automatic monthly withdrawals from your bank account or credit card. Alternatively, you can choose to pay the full amount upfront.
What types of appointments are available at Banfield Pet Hospital?
Three types of appointments are available: in-room visits where you stay with your pet, drop-off appointments where you leave your pet and wait for a pickup call, and virtual visits through the Optimum Wellness Plan for remote care.
What nearby places can I visit in Tulsa before or after my pet's appointment at Banfield Pet Hospital?
Banfield Pet Hospital is located inside the Tulsa Promenade Shopping Center near PetSmart, where you can shop for pet supplies or grooming services. After the appointment, you might enjoy a meal at nearby restaurants like Jimmy John’s or On The Border Mexican Grill & Cantina.
Are there wellness or beauty services nearby Banfield Pet Hospital for a relaxing break?
Yes, several beauty and spa salons such as Nails Zone, The Amethyst Room, and Wild Flower Spa are close by if you wish to enjoy wellness treatments while visiting Banfield Pet Hospital.
How can nearby hiking trails help me spend quality time in Tulsa during my visit to Banfield Pet Hospital?
You can visit the Skelly Neighborhood Bypass Trailhead near Banfield Pet Hospital for a refreshing hike or walk before or after your pet's appointment, combining pet care with outdoor recreation.
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