Petco

4.2
1111 reviews

About

Pet StorePet supply store
Visit your Oklahoma City Pet Store located at 7001 Nw Expressway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
7001 NW Expy, Oklahoma City, OK
73132, United States

Hours

Reviews

4.2
1,104 reviews
5 stars
652
4 stars
217
3 stars
99
2 stars
36
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor service experiences.

Grooming Quality

Grooming services received varied reviews, with some customers expressing satisfaction with specific groomers, while others reported poor grooming results and unprofessional behavior.

Product Availability

Customers noted issues with product availability, including empty shelves and lack of stock for popular items, leading to frustration.

Store Environment

The store environment received positive remarks for cleanliness and organization, although some customers experienced long wait times and unhelpful staff.

Pricing Concerns

Several reviews mentioned high prices and dissatisfaction with return policies, impacting overall customer satisfaction.
  • DP
    Dakota Pickle
    Nov 15, 2025
    1.0
    Really depressing. The leapord geckos were starving and frail, there was barely in coverage in the enclosures, not a good selection of products either. The betta section was worse. Most of the fish were half dead and pale, cups were half empty or filthy. The wall tanks were much better with the african clawed frogs looking starved and weak.
  • SS
    Samantha S
    Nov 13, 2025
    1.0
    Thoroughly unimpressed. Checked out, not a thing was said to me other than the cashier asking me for my phone number. She didn’t even tell me the total. Nothing. I never expect people to go above and beyond but the bare minimum should be executed.
  • DV
    Diane Vaughan
    Nov 12, 2025
    5.0
    Purchased Authority dog food. Buy the biggest bag for the best price. Also a member of their rewards program and usually have points to reduce price. Staff is always pleasant and ready to help. Nice to see people out with their dogs!
  • SH
    Sheryl Hendrickson
    Oct 22, 2025
    1.0
    I am unable to set up my account to receive the cash reward benefits with out overriding help in the store. My account will not allow me to set a password that will become effective… I have tried and tried over and over again … very customer service defeat!!! I shop in Petco often and for many many years!!! I am a loyal client your company is sabotaging! Please find away to correct this at your earliest convenience! I’m exhausted 🥱
  • MS
    Michele Scherer
    Oct 13, 2025
    5.0
    I love this store the people who work there are always happy and always wanting to help

Frequently Asked Questions About Petco

Does the Petco Suburban Northside location have a vet hospital?

No, Petco Suburban Northside does not have a full-service vet hospital.

Does Petco Suburban Northside offer vaccinations?

Yes, Petco Suburban Northside provides vaccinations.