Your pets have a special place in your heart, so bring them to a petcare provider with a compassionate veterinary team. Head to Banfield Pet Hospital, located in the Quail Springs Marketplace PetSmart in North Oklahoma City. We offer services that prioritize your pets’ wellness and preventive care, from microchipping to vaccinations that target a variety of diseases and illnesses. We also offer parasite control to help stop fleas from hitching a ride on your dog or cat.
My first time coming to them today & had a wonderful experience! they did a great job informing me of pricing & everyone was very friendly and welcoming!
RE
Ruth Ann Erdner
Sep 15, 2025
1.0
We were there 4 hours and had to go to vet the next day. They kept her in the back all that time and she reeked of urine when she came back. Apparently no one was watching her. 800.00 wasted. She got the wrong medication.
TJ
Tiffany Jackson-Ponder
Sep 15, 2025
5.0
Sasha and I love coming to BanField for all of her veterinary needs. I feel very listened to and never rushed through our visit. Everyone does a really good job caring for my fur baby and providing excellent customer service. Thanks Dr. Thompson and team. Grooming courtesy of All Fur Paws 😉
GJ
Gloria Jackson
Aug 30, 2025
5.0
Fist time and it was great! Alexis and Dr. Phillips was wonderful..
BB
B
Jul 29, 2025
1.0
Update: They claimed they care and want to hear my experience. They asked me to send an email. I did. I have never ever received any response, by phone or email. These people are concerned about revenue. Not about pets and their parents. *******They do not provide a fear free atmosphere. They do not even remotely attempt to. Banfield locations in other states still let pets remain with their parents for the exam. At this Banfield they take them out of the exam room for the most minor things. It isn't ok!!!!! This isn't the norm everywhere!!!!! Do not fall for it!!!!!!
I have tried to be positive and friendly with the staff here for the sake of my dog because I have a wellness plan here to be able to afford his immunizations, etc. If I had more money I'd go to a better veterinary practice. I have been to much better Banfield locations out of state. The last time I came, the receptionist wouldn't even make eye contact. The tech was dismissive, cold, and unfriendly. The overall vibe is really negative, and I also feel that they don't care. I'm pretty disgusted and fed up and I would not recommend this place. It's been so negative and I have realized it isn't me, it's the culture and the people. But what I find most upsetting is the attitude toward my dog.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Quail Springs?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sunday from 10:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving and Christmas.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside hours, please contact your local emergency hospital.
What preventive care services does Banfield provide for pets?
Banfield offers a variety of preventive care services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan provides annual preventive care with head-to-tail exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. It is a wellness plan, not insurance, and automatically renews annually unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or mobile app using the provided links, including the Banfield app available on iOS and Android. Appointments are required.
Does Banfield offer online veterinary care?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you visit with your pet, drop-off appointments where you leave your pet and get a call when they're ready, and Virtual Visits for Optimum Wellness Plan clients.
Where is Banfield Pet Hospital located in relation to PetSmart?
Banfield Pet Hospital is located inside the Quail Springs Marketplace PetSmart in North Oklahoma City, making it convenient to visit both for pet supplies and veterinary services in one trip.
Are there places nearby Banfield Pet Hospital where I can get pet-related supplies or services?
Yes, PetSmart is directly adjacent offering pet supplies and grooming services, providing a convenient location to shop for your pet's needs before or after veterinary visits.
What amenities or stores are close to Banfield Pet Hospital for customers to visit?
Nearby you can find several stores and services including Circle K convenience store, Golf Galaxy for sporting goods, Michaels Stores for crafts, Starbucks for coffee, and various mobile phone shops like U.S. Cellular and Dash Electronics Repair.