Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Keeping your pet’s wellness journey top of mind doesn’t need to be complicated. From vaccinations to microchipping and everything in between, Banfield Pet Hospital is happy to partner with you as you take care of your pet’s needs. Located just off Interstate 240 near the Southern Hills Shopping Center, our clinic offers great services to prioritize your pet’s wellness.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
160 reviews
5 stars
107
4 stars
15
3 stars
5
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Competence
Many customers praised the staff for being knowledgeable, friendly, and caring towards pets.
Customer Service
There are mixed reviews regarding customer service, with some praising the staff's helpfulness while others reported rude and unprofessional behavior from receptionists.
Concerns with Pricing
Several customers expressed dissatisfaction with the pricing of services and wellness plans, feeling they were misled about costs.
Quality of Care
While many reviews highlighted excellent care for pets, there were significant complaints about misdiagnoses and inadequate treatment.
Appointment Issues
Numerous customers reported issues with appointment scheduling, including cancellations and lack of availability.
- JBJenn B.2 days ago4.0Consistently good food, can't order jams on for dash
- CRChristina RobinsonSep 27, 20255.0Laken Is The Best! She Explained Everything So Thoroughly And Made My Puppy Feel Better! She Is So Kind!
- CTcindy teagueSep 19, 20255.0I was there today and they did very well with my little puppy I took her in because she was itchy so bad and they new what was going on with her im very satisfied for what they had done for my puppy Penny today to help her her new vet was dr.alexandra L.dixon she was very good with my puppy.9.19.2025
- RARichard AkinSep 17, 20255.0Very nice and pleasant experience, very knowledgeable employees 😀
- TETato ElgueraSep 6, 20255.0Great place all the ladies Heather, Laken Jenn are all such wonderful people thank you all have blessed month
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Oklahoma City?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital in Oklahoma City offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, during hospital hours, you can call for urgent care advice and referrals to emergency hospitals or specialists. Outside of hospital hours, contact your local emergency hospital directly.
What types of preventive care does Banfield Pet Hospital provide?
Banfield offers various preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early screening diagnostics, nutrition and dental consultations. It automatically renews annually and offers discounts on treatments, though it is not insurance.
How can I schedule an appointment online for Banfield Pet Hospital?
You can schedule an appointment online through Banfield's website at https://www.banfield.com or by using their mobile app available on iOS and Android.
Does Banfield offer online veterinary care or advice?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat™ available on the Banfield app.
Is Banfield Pet Hospital located near any pet-related stores for convenient visits?
Yes, Banfield Pet Hospital is located near PetSmart, a pet store and service center, which allows you to conveniently shop for pet supplies before or after your veterinary visit.
What shopping options are available near Banfield Pet Hospital for quick stops?
Nearby shopping options include Best Buy for electronics, Five Below for discount and craft items, and Marshalls and Ross Dress for Less for clothing and accessories, all within close proximity for convenient errands.
Are there any storage facilities near Banfield Pet Hospital in Oklahoma City?
Yes, there are several storage facilities nearby, including American Self Storage, American Self Storage Number 21, 74 South Mini Storage, and 74th Street Self Storage for your storage needs.
What are the types of appointments available at Banfield Pet Hospital?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are called upon completion, and virtual visits for Optimum Wellness Plan members to receive care remotely.