Visit your Norman Pet Store located at 1670 24th Ave Nw for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Many customers reported rude and unhelpful behavior from staff, particularly management, leading to frustration and dissatisfaction.
Customer Service
Customer service experiences were inconsistent, with some praising helpful and knowledgeable staff while others faced long wait times and lack of assistance.
Store Cleanliness
The store was frequently noted as clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers appreciated the variety of pet products available, although some expressed disappointment with stock issues and pricing.
Animal Care Concerns
Several reviews raised concerns about the health and care of animals sold in the store, including reports of sick pets.
SS
SJ
Dec 30, 2025
3.0
The staff here is very hostile, I guess asking questions pisses them off. I don't know why they are working here if you have to show tantrum or make faces. Someone who's in a hurry, may be is in emergency, does not have enough time to look around the store for some meds. If you can't help why are you there??
JB
Jason Blakemore
Dec 7, 2025
1.0
I recently went in to buy some neon tetras and I had to wait for 30 minutes to be helped by an employee. There was only 2 people working the whole store. While waiting I realized most the tanks had lots of dead fish with the living ones being covered in ich. Seeing this I bought 2 dwarf gourami and 2 dozen tetras in hopes of saving them. While 10 or so tetra sadly didn't make it both the gourami and the rest of the tetras are almost ich free now and doing much better.
KS
Kay Stokes
Dec 1, 2025
4.0
They don't have nearly enough dog trainer collar options
RS
Riley Stafford
Nov 20, 2025
1.0
Money hungry and extremely unhelpful, I wanted to bring a stray cat in for the most general exam to maybe get a gender confirmation and an age because I already had a thorough appointment set up later this month. Instead they said I’d have to do every test and they pressured my girlfriend into signing a form to allow every test they wanted eventually costing me nearly $300, since I planned to use that for the next appointment I am now trying to save back up for the appointment that I ALREADY HAVE SCHEDULED THAT I WILL HAVE TO PAY FOR. Thank you dearly, the animals at this place deserve a higher pay grade than the bafoon “employees”.
BM
Breona McConnell
Nov 16, 2025
1.0
I waited for over an hour in the fish area for the girl to help me. I had 3 fish I up front already, and then when I wanted more, she had left to help some random lady and her dog even though that isn't her department. She looked directly at me while petting a dog and said "Everyone's busy." She made eye contact with me 3 more times throughout the time I was waiting, continuing to ignore me. Why the hell this store can't keep at least 1 person in each department at a time is beyond me instead of having their employees wander off to random sections for long stretches of time and losing them business. I already had fish up front and wanted a few more, but now I am getting none because these people don't know how to do their jobs. I wish the guy with dark curly hair that usually does the fish had been there today, since it seems like he likes being over there at least and is nice. She couldn't have cared less about making me wait 30 more minutes while the fish up front slowly die in their plastic bag up front.
Does the Petco Norman location have a vet hospital?
Yes, Petco Norman has a full-service vet hospital.
Does Petco Norman offer vaccinations?
Yes, Petco Norman provides vaccinations.
Does Petco Norman offer curbside pickup?
Yes, curbside pickup is available at Petco Norman. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Norman Petco?
Hamster and guinea pig prices vary by location. Call your Norman Petco at 4055790487 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Norman sell dogs?
No, Norman Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Does Petco Norman have a full-service vet hospital?
Yes, Petco Norman features a full-service veterinary hospital to cater to your pet's health needs.
Are vaccinations offered at Petco Norman?
Yes, Petco Norman provides vaccination services for pets.
Is curbside pickup available at Petco Norman?
Yes, curbside pickup is available for eligible products at Petco Norman.
What are the operating hours of Petco Norman?
Petco Norman is open Monday through Saturday from 9 AM to 9 PM, and on Sundays from 9 AM to 8 PM.
Does Petco Norman sell dogs or cats?
No, Petco Norman does not sell dogs or cats, but you can meet animals available for adoption through the Petco Love program at the store.
What types of payment does Petco Norman accept?
Petco Norman accepts credit and debit cards, mobile NFC payments, but does not require cash only.
Does Petco Norman offer same-day delivery?
Yes, same-day delivery service is available at Petco Norman for orders placed.
Which veterinary clinics are near Petco Norman?
Nearby veterinary clinics include Vetco Total Care Animal Hospital, The Pet Vet, and the Vetco Vaccination Clinic at Petco Norman itself.
Are there any fitness centers near Petco Norman?
Yes, customers can visit nearby gyms such as Pure Barre and StretchLab for fitness activities before or after shopping at Petco Norman.
What dining options are available near Petco Norman?
Nearby dining options include Redrock Canyon Grill, known for American and Tex-Mex cuisine, and SUBWAY for quick sandwiches.