Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital in Norman, OK, is conveniently located in the Parkway Plaza Shopping Center and offers care for your pets in the western part of the city. We’re easily reached from Interstate 35/Purple Heart Trail, right off Ed Noble Parkway. Our veterinary clinic offers general services, including microchipping, spays and neuters, and convenient drop-off appointments for your busy schedule.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.4
232 reviews
5 stars
170
4 stars
28
3 stars
4
2 stars
9
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for being friendly, knowledgeable, and compassionate towards both pets and their owners.
Cleanliness
The facility received high marks for cleanliness, with many reviews highlighting the absence of unpleasant odors.
Service Issues
Some customers reported issues with appointment scheduling and communication, including being charged unexpected fees and experiencing long wait times.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding the quality of care and misdiagnoses, leading to dissatisfaction among some pet owners.
Wellness Plan
The Optimum Wellness Plan was mentioned positively by several customers, but some expressed concerns about its value and transparency.
- NDNatalie DicksonNov 12, 20255.0I have been taking my senior kitty to this Banfield location for years, and I am so happy with my experience! All of the vets (especially Drs. Steiger, Bramow, and Cunningham) have been so kind and considerate in answering questions about my kitty’s many health issues and what diagnostic test results meant. And Vet Tech Chloe is always so kind to my baby girl! It means the world to me that the staff here treat my fur baby with such care. I’ve been an optimum wellness plan member for years and appreciate the value of the plan, and how much it covers. Thank you, Banfield of Norman!
- CMConnie MorrisOct 23, 20255.0My Beagle was having what turned oit to be heart problems and Banfield was able to get him in fast that same day within an hour. The employees were so helpful and super nice and explained everything so well. The Vet initiated medication that I purchased. The meds worked well and took him back about 2 weeks later for recheck and I signed up for their "Senior Care" program. The Vets and all the personnel at Banfield were and always are great and very cheerful even when I ask for help as I have problems walking. Also Banfield was and has always been VERY CLEAN. Plus there are no animal odors either. The cleanest Veterinary place I have ever been and so very glad. As long as all these great conditions last including them very much helping my Beagle I will keep going to the Norman, OK store. Very very happy with Banfield. Thank you to everyone at the Banfield store. There is no better service.
- ESErin StevensOct 16, 20251.0If your website AND your door say you close at 7pm. You should be open at 7pm. Closed before 620pm and retail cashier said have been closing between 5 and 6pm.
- KKKendraOct 1, 20255.0Dr. Collins, Tina and Casey were wonderful helping through Mushys unexpected illness
- KBkrishna BakerSep 22, 20255.0Very nice people. Delaney she was great.Dr. Bramow was great.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Norman?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 7:00 PM and is closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency veterinary care?
No, Banfield does not provide emergency care services, but you can call during hospital hours for urgent care advice and referrals.
What preventive health care services does Banfield Pet Hospital offer for pets?
Services include vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice 24/7 via Vet Chat™ on the Banfield app.
What is included in Banfield's Optimum Wellness Plan?
It includes annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, and dental care, with automatic yearly renewal.
How can I pay for an Optimum Wellness Plan at Banfield?
Payments can be spread monthly via automatic withdrawal from a bank account or credit card, or paid in full at enrollment.
What types of appointments are available at Banfield Pet Hospital?
Options include in-room appointments, drop-off visits where you leave your pet and are called for pickup, and virtual visits for those with Optimum Wellness Plans.
Where is Banfield Pet Hospital located in Norman, OK?
It is located at 660 Ed Noble Parkway in the Parkway Plaza Shopping Center, accessible easily from Interstate 35/Purple Heart Trail.
What nearby stores can I visit when coming to Banfield Pet Hospital in Norman?
Nearby you can visit PetSmart for pet supplies, Ross Dress for Less for clothing, and Marble Slab Creamery for ice cream, all within Parkway Plaza Shopping Center.
How can nearby locations help me when visiting Banfield Pet Hospital in Norman?
Nearby places like PetSmart offer pet products and services convenient before or after your vet visit, and the accessible shopping center provides various retail and dining options.