Petco

4.1
825 reviews

About

Pet StorePet supply store
Visit your Edmond Pet Store located at 324 S. Bryant Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
324 S Bryant Ave, Edmond, OK
73034, United States

Hours

Reviews

4.1
820 reviews
5 stars
453
4 stars
187
3 stars
76
2 stars
40
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being rude and unhelpful.

Grooming Issues

Several customers reported dissatisfaction with grooming services, including poor quality haircuts and issues with appointment cancellations.

Product Availability

Customers frequently noted issues with product availability and inventory management, leading to frustration when items were out of stock.

Veterinary Care

The veterinary services received positive feedback for being professional and caring, with many customers expressing satisfaction with their pets' treatment.

Store Cleanliness

There are concerns about cleanliness in the store, with reports of unsanitary conditions affecting customer experiences.
  • DA
    Destiney Acosta
    3 days ago
    1.0
    My pup isn't aggressive and yes he has matted hair but please why did they jack him up and not even bathe him and charge $120.00 I demand a refund because they made my appt earlier and was not able to finish plus the groomer said she had to get home to nurse her kid and couldn't stay late so you should have rescheduled if you didnt have time. These things had nothing to do with my dog and finishing the groom! $120.00 I need a refund bc the cost to make him look right us going to cost me more 😤 look at the photos of the finished job ! They didn't even wash him!!!!!!!!!
  • BF
    Bedah Frey
    3 days ago
    3.0
    It's okay
  • DB
    D Bputlon
    Nov 16, 2025
    5.0
    We went in for litter and left wanting an aquarium. Kaitlyn helped our poor confused souls. She gave us all the info and walked us around the store. She went above and beyond calling another petco to find us a kit for our tank set up. She was so sweet. Also, I think it's awesome you don't sell the animals until the tank is fully acclimated!
  • SL
    Sarah Mathes (Milk & Honey Realty, LLC)
    Nov 9, 2025
    5.0
    Staff is always so personal and helpful!
  • SF
    Sp Fernandez
    Oct 21, 2025
    1.0
    I went to Edmond store for a product. I was told they only had a 17oz container. I wanted an 8 oz as my dog is 16 lbs. I had to order product & wait. When it arrived the top was off, not 1 drop in container. Took it back to store. I told mgr what happened she said there is an 8 oz bottle in back room. Why did no one check at the point i wanted a different size? I bought 8 oz. I used it on the dog. It was supposed to taste terrible and be hot. She licked it up!! I had to take it back.. it was a run around experience that wasted my time, gas, etc. There is another pet supply company that treats customers with value.

Frequently Asked Questions About Petco

Does the Petco Edmond location have a vet hospital?

Yes, Petco Edmond has a full-service vet hospital.

Does Petco Edmond offer vaccinations?

Yes, Petco Edmond provides vaccinations.