Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
When your furry friends in Edmond, OK, need reliable petcare, look no further than Banfield Pet Hospital®. Our clinic, located in the PetSmart at the intersection of South Avenue and South Broadway, offers a variety of services ranging from vaccinations to general surgery. Our mission is to help you as you work to keep your pets happy and healthy, no matter how busy your schedule is.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.3
292 reviews
5 stars
198
4 stars
41
3 stars
13
2 stars
9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being friendly, caring, and attentive to their pets.
Communication Issues
Several reviews highlighted problems with appointment scheduling and communication, leading to frustration among customers.
Concerns Over Care Quality
Some customers expressed dissatisfaction with the quality of care, citing misdiagnoses and lack of thorough examinations.
Pricing and Plans
Customers frequently mentioned the high costs associated with services and the pressure to enroll in wellness plans.
- WMWyatt Myers5 days ago1.0This company has reactivated our account every year to bill us as if we are still taking our dog in. We quit coming in 4 years ago and kept getting billed every start of the year. We have cancelled 4 times calling and emailing. Nothing works. We quit taking Ellie there because we picked up our dog and she was noticeably different. She lost a lot of playfulness. Became hostile around other dogs. And if you shook paper or had paper on a clip board she would cower and hide. I don’t know what happened in there but it appeared to me she had been hit with something. Enough times to affect her entire attitude. She went from an extremely happy dog to reclusive and scared of most things. If I could give this company less than one star I would.
- LBLinda BurchDec 25, 20255.0I really appreciated how everything was explained to me and didn’t feel rushed. Highly recommend
- KFKarina Fajardo-RosalesNov 12, 20255.0I have two dogs with different types of personalities and comfort levels. They are always kind and willing to help me ensure that both my dogs are in their comfort zone.
- EEElizabethNov 12, 20255.0We used the first exam free coupon and we will be back!
- SSSheri shannonOct 15, 20255.0Dr Hallum and her team are the best! Highly recommend them!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular business hours of Banfield Pet Hospital in Edmond?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and on Sundays from 10:00 AM to 5:00 PM.
Does Banfield Pet Hospital provide emergency care services?
Banfield does not provide emergency care services onsite, but you can call during hospital hours for urgent care advice and possible referrals. For emergencies outside hospital hours, contact your local emergency hospital.
What types of preventive pet health care services does Banfield offer?
Banfield offers preventive care treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan includes annual preventive care such as full exams, vaccines, diagnostics, nutrition consultations, and dental care. It automatically renews yearly and is not insurance but provides discounts on treatments.
How can I pay for the Optimum Wellness Plan at Banfield?
You can pay monthly via automatic withdrawals from a bank account or credit card, or choose to pay the full amount upfront at enrollment.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and get a call when ready, and virtual visits for Optimum Wellness Plan clients.
Where is Banfield Pet Hospital located in Edmond?
It is located at 1921 S Broadway in Edmond, OK 73013, inside the PetSmart store at the intersection of South Avenue and South Broadway.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
Nearby you can visit PetSmart for pet supplies, Edmond Furniture Gallery for home furnishings, and several restaurants such as Earl's Rib Palace, Catfish Connection, and BLU Beach Bar & Grill for dining.
How can nearby services like The Home Depot and Penske Truck Rental be useful when visiting Banfield Pet Hospital?
If you're doing home projects or need to move, The Home Depot and Penske Truck Rental are nearby convenient options to get supplies or rent trucks while caring for your pet at Banfield.
Can I get pet care advice remotely from Banfield Pet Hospital?
Yes, Optimum Wellness Plan clients can access Vet Chat™ 24/7 via the Banfield app to get remote general pet care advice and triage support from a veterinarian.