Petco

4.2
1146 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Catoosa Pet Store located at 19767 Haynes Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
19767 Haynes Rd, Catoosa, OK
74015, United States

Hours

Reviews

4.2
1,137 reviews
5 stars
654
4 stars
254
3 stars
114
2 stars
40
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported negative experiences with specific employees.

Cleanliness

The store was generally noted for being clean and well-maintained, though there were complaints about specific issues like dirty tanks.

Pricing

Customers frequently mentioned that prices were high, with some expressing frustration over the cost of certain items.

Grooming Issues

Several reviews highlighted poor experiences with grooming services, including unprofessional behavior and mishandling of pets.

Product Availability

While many customers appreciated the variety of products, some noted that inventory could be inconsistent, with empty shelves at times.
  • CC
    Chelle
    Jan 4, 2026
    5.0
    Jen was the cashier at the time, and the system experienced an outage, which required us to wait until it rebooted. This is the primary pet store where I regularly shop for both my personal pets and the animals I foster. Based on my experiences, I believe the store would benefit from additional staffing. Having only two employees on the floor, not including groomers, places a significant strain on staff and impacts customer service. I have observed instances where customers leave due to long lines or the lack of available assistance. Increased staffing would also help with maintaining inventory, assisting customers, reducing theft, and keeping the store clean, as I have noticed opened merchandise on the shelves. Overall, having more employees scheduled would greatly improve store operations and customer experience.
  • KS
    Kevin spk
    Dec 28, 2025
    5.0
    Excelente
  • LW
    Lori Wever
    Dec 17, 2025
    4.0
    I received what I ordered but there was loose cat litter all over the box and in my boxes of cat food.
  • JG
    Jennifer Griffin
    Dec 7, 2025
    1.0
    There was a dead fish in one of the tanks. The tanks were dirty, I felt very bad for the fish. I wouldn't go to this location again.
  • JC
    joe crawford
    Dec 5, 2025
    4.0
    Nice, friendly store. I have five dogs, and the largest, a Standard Poodle, is allergic to chicken and prefers beef, so I wish they would keep moderately priced canned beef foods on the shelves.

Frequently Asked Questions About Petco

Does the Petco Catoosa location have a vet hospital?

Yes, Petco Catoosa has a full-service vet hospital.

Does Petco Catoosa offer vaccinations?

Yes, Petco Catoosa provides vaccinations.