Numerous customers expressed frustration over the clinic's inability to provide emergency services or timely appointments for urgent situations.
Staff Competence
While some reviews praised the knowledge and compassion of Dr. Mary and her staff, others criticized their professionalism and communication skills.
Customer Service
Several customers reported negative experiences with scheduling, including long wait times and unhelpful responses from staff.
Affordability
Many reviews highlighted the reasonable pricing and affordability of services, making it accessible for pet owners.
Overall Care
Despite mixed reviews, many customers appreciated the genuine care shown towards their pets and the friendly atmosphere.
HB
Hadley Began
2 days ago
5.0
Had an amazing experience! Very reasonable price! Dr was super friendly!
CU
chris untied
Sep 23, 2025
1.0
I call the number and it comes up busy.
SE
S. E
Jul 30, 2025
1.0
Is this a Joke?? My Pet had a emergency. (delivery of babies) I have pleated to have my pet seen and to help her...THIS MAYSVILLE so-called animal hospital refused help and attitude wise coldly and none mercyful hung up the phone on me!! I known of other people here in Zanesville, who have gotten the same treatment I experianced!! NO PET deserves death in a painful way, the way my beloved pet has suffered!!! because this Clinic, and others in this City who refused to help other people and their beloved pets, or for Not taken new patients. Even just for the moment to look at the animal in dire need!! Money was not a problem.
LG
Lue Gill
Jun 4, 2019
4.0
Fantastic vet!
MM
Mommabird67
Aug 4, 2018
5.0
We can't thank Aunt Mary enough for the care and time that she gives to our babe.