Petco

4.2
804 reviews

About

Pet Store
Visit your Wooster Pet Store located at 3790 Burbank Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3790 Burbank Rd, Wooster, OH
44691-9076, United States

Hours

Reviews

4.2
796 reviews
5 stars
445
4 stars
198
3 stars
80
2 stars
31
1 star
42

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Allysa is highly praised for her exceptional grooming skills, with many customers expressing satisfaction with the results and their pets' happiness after visits.

Customer Service

Customers consistently highlight Allysa's kindness, attentiveness, and ability to connect with pets, contributing to a positive grooming experience.

Staff Competence

While Allysa receives accolades, there are concerns about the overall grooming staff's competence, with some customers reporting negative experiences with other groomers.

Store Environment

The store is generally described as clean and well-stocked, but there are mixed reviews regarding the overall customer service and staff attentiveness.

Pricing Concerns

Some customers find the grooming prices to be high, and there are complaints about additional charges for services.
  • RM
    Roni Mellon
    1 day ago
    5.0
    Alyssa in grooming was wonderful. Our dog was a little anxious but Allysa and the crew there were so affectionate with him and be seemed relaxed when we returned. (He also was clean and soft.). We loved the picture they sent, too. Thanks, everyone.
  • DM
    Darian Musser
    6 days ago
    5.0
    Allysa is the best dog groomer we have ever had. We have 4 golden retrievers and have followed wherever she has gone over the years because she is that good. She is so sweet, thoughtful and loves our fur babies just as much as we do. As a golden retriever owner, it’s tough to trust someone to give them a good haircut but Allysa nails it every time. She is a great communicator as well. Trust that when you drop your pup(s) off to her, they’re in such good hands. Book with her!!
  • BC
    Bobby Compton
    Nov 14, 2025
    5.0
    We’ve been bringing our dogs to PETCO every six weeks for the past ten years, so we were a little anxious when we heard there was a new groomer. We had such a great relationship with the one who’d always been there. Allysa immediately put us at ease. She was warm, pleasant, and took the time to talk through our expectations and get to know our wild pup. She did a fantastic job with the cut. We’ll definitely miss our longtime groomer, but Allysa is a wonderful replacement and we’re grateful to have her. She even sent us this super cute photo at the end of the cut!
  • JS
    Jasmine Smith
    Nov 11, 2025
    5.0
    Allysa has been so good to my good boy! I’ve taken him to her a few times and she is so caring for him. He is really nervous around people and he warmed up to fast with her. And she always has the cutest photos of him sent to me. I’m so glad I found her cause I get nervous taking my dog to new places. He has hurt legs and he’s getting older so someone who genuinely takes their time and understands pets is a really great thing for them. So thank you so much, we appreciate you so much!
  • CG
    Celaine Gruver
    Nov 8, 2025
    5.0
    My little Chihuahua Lucy just had her first grooming appointment At the Wooster location with Alyssa today and she was Amazing as always. If you are looking for a groomer who always has a smile for you, who is patient and friendly and courteous With you-and loving And tender with your fur baby, She is the only groomer to consider! She has been Lucy‘s groomer for many years beginning at the Petco in Wadsworth and she has come to Petco in Wooster and I followed her even though it’s over a half an hour from my home I’m Norton-I would follow her to Petco on the moon she is that good! While we waited for Alyssa to take care of our baby’s grooming, we walked around Petco And we really enjoyed the Wooster location! It’s clean, a wide variety of things for every pet imaginable. We even bought the perfect new pink dog bed for Lucy! It was a marvelous experience in the store and a marvelous experience with Alyssa who is THE BEST!!

Frequently Asked Questions About Petco

Does the Petco Wooster location have a vet hospital?

No, Petco Wooster does not have a full-service vet hospital.

Does Petco Wooster offer vaccinations?

Yes, Petco Wooster provides vaccinations.