Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
When your pet needs care, the veterinary team at Banfield Pet Hospital provides general veterinary services throughout West Chester, Mason, and beyond. Our vet clinic is located in the Voice of America Center shopping mall at the corner of Tylersville Road and Cox Road. Plus, with Interstate 75 just a few blocks away, we provide convenient veterinary care near Mason.
Just like humans do, dogs and cats need regular care. Banfield Pet Hospital in West Chester provides a variety of veterinary services for your pet’s wellness needs. From nose-to-tail exams to vaccinations, we’re a petcare provider with a compassionate and dedicated veterinary team.
Details
- Requires appointmentAvailable
Location
Banfield Pet Hospital
7574 Voice of America Centre Dr, West Chester, OH
45069, United States
Hours
Reviews
3.5
116 reviews
5 stars
60
4 stars
10
3 stars
9
2 stars
6
1 star
31
- STStacey ThurmanNov 10, 20251.0Received a message that my cat was found and located at this location by his microchip on saturday. So excited and ready to be reunited again with Rocky just to have our hearts ripped out by this horrible place. They told me saturday they could not tell me anything about him because the people that dropped him off didnt give consent. I told them he was stolen from us and we want him back. Was told it would have to go to their higher ups whatever that means and i would get a call next week. Called this morning to check on him and find out they gave him back to the people that brought him in. They did not hold him there like they promised or even call to to notify me he was gone. They claimed the lady walked in the back and just took him. I filed a police report. I would not trust this place with any animal in their care. If ur pet is lost and is brought in this place they will not reunite u with your pet. They don't care.
- AWAmanda WalkerOct 29, 20255.0Schuyler (my cat) always gets treated with care and love and I really appreciate the team. I only bring him to them because they are who I trust.
- JBJoshua BurgerSep 18, 20251.0Dog died 2 days later
- LJLora JacobsonJun 7, 20235.0Good staff but this time I got conflicting info on my cats plan. Dr. Riche is wonderful.
- TTTHEMaeMae1000Jan 25, 20191.0Very unprofessional and rude. Will never go back to this location again.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular business hours of Banfield Pet Hospital in West Chester?
Banfield Pet Hospital is open Monday, Wednesday, Friday, and Saturday from 7:30 AM to 6:00 PM, and Tuesday and Thursday from 7:30 AM to 5:00 PM. It is closed on Sundays and certain holidays.
Does Banfield Pet Hospital offer emergency veterinary services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and referrals to emergency hospitals if needed.
What preventive care services does Banfield Pet Hospital provide?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
Can I use virtual veterinary services at Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote care advice and triage support via Vet Chat™ on the Banfield app, and virtual visits are available for wellness plan holders.
How can I pay for an Optimum Wellness Plan at Banfield?
You can choose to spread the cost over 12 months with automatic monthly payments from a bank account or credit card, or pay the full amount upfront.
Where is Banfield Pet Hospital located?
It is located at 7574 Voice of America Centre Dr, West Chester, OH 45069, inside the Voice of America Center shopping mall at Tylersville Road and Cox Road.
What nearby stores and services are close to Banfield Pet Hospital that I can visit during my appointment?
Near Banfield Pet Hospital, you can find PetSmart for pet supplies and grooming, T.J. Maxx for clothing and department store shopping, and Trek Bicycle Cincinnati West Chester for bike sales and repair.
Are there any medical or urgent care facilities near Banfield Pet Hospital?
Yes, AFC Urgent Care West Chester VOA is nearby for human emergency and family practice services, providing convenient healthcare options for pet owners and families.
What recreational or fitness centers are located near Banfield Pet Hospital?
Nearby you can visit Club Pilates and CrossFit Cornerstone for fitness activities, as well as StretchLab for stretching and active life services.
Does Banfield Pet Hospital require appointments, and how can I schedule one?
Yes, Banfield requires appointments. You can schedule one online via their website or through their app for convenience.