Petco

4.2
1249 reviews

About

Pet StorePet supply storePetco
Visit your Wadsworth Pet Store located at 1052 Williams Reserve Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1052 Williams Reserve Blvd, Wadsworth, OH
44281-9314, United States

Hours

Reviews

4.2
1,238 reviews
5 stars
719
4 stars
271
3 stars
116
2 stars
48
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude or unhelpful interactions.

Grooming Issues

Many customers expressed dissatisfaction with grooming services, citing poor quality and inexperienced staff.

Product Availability

Customers appreciate the variety of products available, but some reported issues with online orders and stock discrepancies.

Pricing Concerns

Several reviews mention high prices compared to competitors, leading some customers to seek alternatives.

Store Environment

The store is generally described as clean and well-stocked, though some customers noted a lack of energy in the atmosphere.
  • AD
    Alexis Duncan
    2 days ago
    3.0
    Overall, it was average at best. Kayla at the front counter was great. Greeted with a smile and friendly to our dog. The vet tech, Alyssa, helped us with our appointment. She was not personable with our dog or us. It was simply a transaction. She didn't greet our dog when she entered the room instead just started speaking and said we only have a 15 min appointment. Then proceeds to take our info and our dog jumped up on her being the playful friendly dog she is and she kneed her off saying I don't do jumping dogs and we keep could her off the leash as long as we don't mind her pushing her off. After, 20 min of telling us about preventive flea and tick control she took our dog back to complete the services. Then after that was complete she decided to be friendly with our dog and get down and pet her. We simply felt like only a transaction and no personable care given.
  • ES
    Erika Shoop
    Dec 29, 2025
    5.0
    So happy with our grooming experience at Petco! Sierra made our huskies look the best they ever have! We will definitely be back!
  • SB
    Susan Bertschy
    Dec 28, 2025
    5.0
    Friendly and very helpful and they have everything you need for your fur babies🐈‍⬛🐈
  • AW
    Alex Washington
    Dec 24, 2025
    5.0
    Amazing!! I enjoyed myself, the staff is awesome and friendly
  • VO
    Vicky Oakes
    Nov 29, 2025
    2.0
    I had wanted to order some prescription food that was 20% off on a particular type, same brand, to switch it up for my cat. The store has my RX on file for my cat. The add said that I had to order sale items on line and pick it up. However the site said that there were none of this type of wet food available & that I would have to order a case and have it delivered at no 20% off sale. When I went to the store to pick up the order I'd placed for other items, the shelves had plenty of the food available. I asked for and spoke to the store manager and she said there was nothing she could do about it. I still made a purchase of several of these cans of food but was not happy that Petco would have and online add offering a discount but then claim they did not have the item except the did have it when I went in. Then for the manager to tell me they couldn't help me when she could clearly see there was product on the shelves and she pulled up the sale on the site. Why place the add if you aren't going to honor it?

Frequently Asked Questions About Petco

Does the Petco Wadsworth location have a vet hospital?

Yes, Petco Wadsworth has a full-service vet hospital.

Does Petco Wadsworth offer vaccinations?

Yes, Petco Wadsworth provides vaccinations.