Business Details
About
Pet StorePet supply storePetco
Visit your Upper Arlington Pet Store located at 1815 W Henderson Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
554 reviews
5 stars
348
4 stars
94
3 stars
34
2 stars
21
1 star
57
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Customers frequently praised the staff for being friendly, helpful, and knowledgeable about products.
Store Cleanliness
The store is consistently noted for being clean, organized, and well-stocked.
Grooming Services
There are significant complaints regarding grooming services, with multiple customers reporting poor experiences and dissatisfaction.
Product Availability
While many customers appreciate the product selection, there are recurring issues with stock availability, particularly for specific items.
Customer Service Issues
Some customers reported negative experiences with customer service, particularly regarding policies and responsiveness.
- LJLuo JingJieJan 5, 20265.0I like the layout of the store. It's easy to find what I need. I've only been in a couple of times so far and I've had very friendly, attentive service.
- TATyler AJan 1, 20265.0Their fish section is amazing. I traveled on New Year’s Eve, and still was able to get fish around a half hour before close. The fish I got were a more finicky species, and I travelled several hours to get them. I originally wanted to go to a few different stores, but they were all closed. The fish were perfectly fine after the drive back home. The store has care guides for commonly kept fish, water testing guides, the fish are all kept with plants, and they even have a large saltwater section. I would 100% go back if ever in the area.
- PWpam wardDec 25, 20255.0This is always the nicest pet store in our area. Great product selection, clean and well organized and friendly workers.
- ACAngela B. Columbus Cat-SitterDec 4, 20255.0Store is spacious, clean, well-stocked. Employee's are friendly. I shop In-Store & also take advantage of the Buy Online/Pickup In-Store. They always have the pet supplies that I need.
- EWErica WolfNov 27, 20255.0I visited this location on the day before Thanksgiving- I came in because there was a homeless man holding his little dog at the Henderson Road exit off 315 North. I was coming in to get some supplies for the dog to give to him, including dog food and a bowl. The cashier asked what kind of dog I had just as conversation, and I explained the situation. She ended up giving me half off the food, which I was very touched by. It was an extremely kind gesture. I did end up delivering the supplies to the man and his dog. I would come back to this location any time!
Frequently Asked Questions About Petco
Does the Petco Upper Arlington location have a vet hospital?
No, Petco Upper Arlington does not have a full-service vet hospital.
Does Petco Upper Arlington offer vaccinations?
Yes, Petco Upper Arlington provides vaccinations.
Does Petco Upper Arlington offer curbside pickup?
Yes, curbside pickup is available at Petco Upper Arlington. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Upper Arlington Petco?
Hamster and guinea pig prices vary by location. Call your Upper Arlington Petco at 6145915333 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Upper Arlington sell dogs?
No, Upper Arlington Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco Upper Arlington located?
Petco Upper Arlington is located at 1815 W Henderson Rd, Upper Arlington, OH 43220.
What are the hours of operation for Petco Upper Arlington?
Petco Upper Arlington is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Upper Arlington offer vaccination services for pets?
Yes, Petco Upper Arlington provides vaccination services for pets.
Can I get curbside pickup or same-day delivery at Petco Upper Arlington?
Yes, both curbside pickup and same-day delivery are available at Petco Upper Arlington for eligible products.
Does Petco Upper Arlington sell dogs or cats?
No, Petco Upper Arlington does not sell dogs or cats, but offers Petco Love program adoptions through local animal welfare organizations.
Is there a full-service vet hospital at Petco Upper Arlington?
No, Petco Upper Arlington does not have a full-service vet hospital on site.
What payment methods are accepted at Petco Upper Arlington?
Petco Upper Arlington accepts credit cards, debit cards, and mobile NFC payments, but does not require cash only.
Are there any nearby restaurants where I can eat before or after visiting Petco Upper Arlington?
Yes, nearby restaurants include Roma's Brick Oven Pizzaria, Marco's Pizza, and Hong Kong Chinese Buffet. You can grab a meal nearby when visiting Petco.
What nearby health-related services are close to Petco Upper Arlington?
Nearby health-related places include Vetco Vaccination Clinic and Benefits Direct health insurance office, providing convenient options around Petco.
Are there other nearby stores or services that might interest Petco customers?
Yes, nearby places include GNC for vitamins and supplements, Karen's Hallmark Shop for cards and stationery, and HomeGoods for furniture.