Petco

4.2
1376 reviews

About

Pet Store
Visit your Toledo Pet Store located at 5027 Monroe St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5027 Monroe St, Toledo, OH
43623-3603, United States

Hours

Reviews

4.2
1,366 reviews
5 stars
759
4 stars
314
3 stars
148
2 stars
51
1 star
94

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly and helpful, enhancing their shopping experience.

Cleanliness

The store was frequently noted as clean, contributing positively to customer perceptions.

Grooming Services

Grooming services received mixed reviews; while some customers praised the groomers, others reported negative experiences.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, describing products as overpriced and mentioning price inconsistencies.

Customer Service Issues

There were multiple complaints about poor customer service, including long wait times and unhelpful staff during busy periods.
  • RB
    Regan Brock
    Oct 27, 2025
    5.0
    Both young women who were working there were helpful and friendly. I had a very good first experience.
  • TK
    TIM KITZMILLER
    Oct 20, 2025
    5.0
    Cashier was pleasant.The store was clean. Most prices were fair.
  • MS
    Mary Schlachter
    Oct 14, 2025
    2.0
    Girl did not know how to do a refund.
  • BB
    Brittany
    Oct 13, 2025
    5.0
    Very friendly staff and they had exactly what we needed
  • LH
    lost hillbilly
    Sep 24, 2025
    4.0
    I want to start by thanking Madeleine and Ki for the excellent help they gave the wife and myself over the last few times we were in this store. We are both retired with our first indoor fur baby. He is a rescue dog. He is shy and scared unless he knows you. The wife and I were both having problems getting the dog harnessess we bought there adjusted for our little dog. Ki was kind enough to put our little dog in a little closed off area to help us out with them. The manager, or the person who I think is the manager did not seem happy with Ki giving us help with our situation. I do not know if the manager knew or cared if we had been buying our doggie supplies from their store. I could understand if the store was being overrun with customers. I have worked retail and know personel can run thin. After a combined 90 years of work history, both the wife and I have problems using our hands. The wife thinks the store could be stocked better but I will say it is stocked with various things. We will go back.

Frequently Asked Questions About Petco

Does the Petco Toledo location have a vet hospital?

No, Petco Toledo does not have a full-service vet hospital.

Does Petco Toledo offer vaccinations?

Yes, Petco Toledo provides vaccinations.