Business Details
About
Pet StorePet supply store
Visit your Strongsville Pet Store located at 16710 Royalton Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
646 reviews
5 stars
398
4 stars
141
3 stars
49
2 stars
18
1 star
40
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly, helpful, and knowledgeable, although some noted inconsistencies in service quality.
Grooming Services
Grooming services received mixed reviews; while some customers were very satisfied with the grooming quality, others reported negative experiences.
Product Availability
Customers appreciated the wide selection of pet products, but some mentioned frequent stock issues with popular items.
Animal Care Concerns
Several reviews raised concerns about the treatment of animals in the store, particularly regarding the conditions of certain pets.
Store Cleanliness
The store was generally described as clean and well-organized, although some customers noted it could be less tidy due to the presence of animals.
- ABApril Belsan2 days ago1.0Do NOT take your dog to the Strongsville Petco grooming salon. I have a large short-haired Rottweiler who only receives a simple bath-only service. No haircut. No shave. Petco’s published price for this is $39. Yet my charges have been completely inconsistent: • 1st appointment: $50 • 2nd appointment: $54 • 3rd appointment: $61 All three visits were for the exact same service. The price keeps increasing with no explanation. When reviewing my receipt from the most recent appointment, I found a $5.99 “materials fee.” I called the store and spoke with the shift manager, Makayla, who said the fee was for shampoo, and told me to call back the next morning to speak with her manager, Shafic. When I spoke with Shafic, he said the fee was actually for “sharpening blades.” Two managers, two completely different stories for a charge that was never disclosed. They also charged me for a “large long-hair” service even though my dog is a short-haired breed. I specifically told the groomer not to cut her nails because she doesn’t tolerate it well, yet they cut them anyway — and then tried to justify the upcharge by pointing to a form I signed at drop-off. When I asked Shafic to refund the incorrect long-hair charge, he refused. I told him that if he wouldn’t fix the overcharge, then I wouldn’t be coming back. His response was: “OK, that’s fine.” There is no transparency, no consistency, and zero accountability at this location. At this point, it feels like the Strongsville Petco grooming salon adds undisclosed fees and random upcharges with no clear explanation and no willingness to correct their mistakes. I will not be returning.
- PSP Sangha5 days ago2.0Not finding a variety of dog treats
- EGErin GriffinNov 11, 20255.0Wonderful
- LCLorrie CalabreseOct 13, 20255.0Wonderful Organization, good rewards, amazing Vets!!
- JPJerry PhenneyOct 7, 20254.0Have everything you need your for your pet.
Frequently Asked Questions About Petco
Does the Petco Strongsville location have a vet hospital?
No, Petco Strongsville does not have a full-service vet hospital.
Does Petco Strongsville offer vaccinations?
Yes, Petco Strongsville provides vaccinations.
Does Petco Strongsville offer curbside pickup?
Yes, curbside pickup is available at Petco Strongsville. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Strongsville Petco?
Hamster and guinea pig prices vary by location. Call your Strongsville Petco at 4402380287 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Strongsville sell dogs?
No, Strongsville Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What products and services does Petco Strongsville offer for pet care?
Petco Strongsville provides premium pet foods, expert training, vaccination services, grooming, and pet supplies to ensure your pets are happy and healthy.
Does Petco Strongsville have a full-service veterinary hospital?
No, Petco Strongsville does not have a full-service vet hospital, but they do offer vaccination services.
Are vaccinations available at Petco Strongsville?
Yes, Petco Strongsville provides vaccinations for pets.
Can I pick up my online order curbside at Petco Strongsville?
Yes, curbside pickup is available for eligible products at Petco Strongsville.
Does Petco Strongsville sell dogs or cats for adoption?
Petco Strongsville does not sell dogs or cats, but they partner with local animal welfare organizations through the Petco Love program to offer adoption opportunities.
What are the store hours of Petco Strongsville?
Petco Strongsville is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 8:00 PM on Sundays.
What payment methods are accepted at Petco Strongsville?
Petco Strongsville accepts debit cards, credit cards, and mobile NFC payments. Cash is not required.
Are there other Petco stores near the Strongsville location?
Yes, there are other Petco stores nearby, including one listed as a pet store and pet groomer, providing additional options for pet care in the area.
What nearby clinics can I visit for comprehensive pet vaccinations in Strongsville?
You can visit the Vetco Vaccination Clinic near Petco Strongsville for veterinary and pet vaccination services not offered in the store.
What local dining options are close to Petco Strongsville for a meal before or after shopping?
Nearby dining options include Crumbl - Strongsville (patisserie and cake shop), 1000 Degrees Neapolitan Pizzeria, Rosewood Grill Strongsville (steakhouse), DiBella's Subs (sandwich shop), Samurai Sushi Hibachi Steakhouse (Japanese cuisine), and BurgerIM (fast food burger restaurant).