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Petco

4.3
(665 reviews)

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Strongsville. Visit your local Petco at 16710 Royalton Rd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Strongsville Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
16710 Royalton Rd, Strongsville, OH
44136-4435, United States

Hours

Reviews

4.3
665 reviews
5 stars
413
4 stars
145
3 stars
49
2 stars
18
1 star
40

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Several customers reported inconsistent pricing and poor service in the grooming department, with complaints about undisclosed fees and lack of accountability.

Staff Performance

While many reviews praised the staff for being friendly and helpful, there were also mentions of understaffing and some employees being uninformed or unhelpful.

Product Availability

Customers appreciated the variety of products available, but some noted that popular items were frequently out of stock.

Animal Care Concerns

There were serious concerns raised about the treatment of animals in the store, particularly regarding the condition of fish and other pets.
  • LC
    Laura Conway
    Feb 20, 2026
    4.0
    Typical Petco experience. Clean, organized, friendly staff.
  • LL
    LuAnn Lilly
    Feb 14, 2026
    5.0
    My cat is really picky with his food he love pate can food but doesn't like chicken or beef they help me and we are trying tiki cat some he likes some he doesn't. The we're helpful
  • HV
    Henry Vasil
    Jan 31, 2026
    5.0
    They have a good stock of things we needed.
  • AB
    April Belsan
    Nov 22, 2025
    1.0
    Do NOT take your dog to the Strongsville Petco grooming salon. I have a large short-haired Rottweiler who only receives a simple bath-only service. No haircut. No shave. Petco’s published price for this is $39. Yet my charges have been completely inconsistent: • 1st appointment: $50 • 2nd appointment: $54 • 3rd appointment: $61 All three visits were for the exact same service. The price keeps increasing with no explanation. When reviewing my receipt from the most recent appointment, I found a $5.99 “materials fee.” I called the store and spoke with the shift manager, Makayla, who said the fee was for shampoo, and told me to call back the next morning to speak with her manager, Shafic. When I spoke with Shafic, he said the fee was actually for “sharpening blades.” Two managers, two completely different stories for a charge that was never disclosed. They also charged me for a “large long-hair” service even though my dog is a short-haired breed. I specifically told the groomer not to cut her nails because she doesn’t tolerate it well, yet they cut them anyway — and then tried to justify the upcharge by pointing to a form I signed at drop-off. When I asked Shafic to refund the incorrect long-hair charge, he refused. I told him that if he wouldn’t fix the overcharge, then I wouldn’t be coming back. His response was: “OK, that’s fine.” There is no transparency, no consistency, and zero accountability at this location. At this point, it feels like the Strongsville Petco grooming salon adds undisclosed fees and random upcharges with no clear explanation and no willingness to correct their mistakes. I will not be returning.
  • PS
    P Sangha
    Nov 19, 2025
    2.0
    Not finding a variety of dog treats

Frequently Asked Questions About Petco

Does the Petco Strongsville location have a vet hospital?

No, Petco Strongsville does not have a full-service vet hospital.

Does Petco Strongsville offer vaccinations?

Yes, Petco Strongsville provides vaccinations.

Brand Certified Facts from Petco

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Certified March 01, 2026Yext Knowledge Graph
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