Banfield Pet Hospital® - Rossford provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the caring and knowledgeable staff, highlighting their compassion and thoroughness in treating pets.
Communication Issues
Several reviews mentioned poor communication, including lack of follow-up calls and issues with appointment scheduling.
Pricing Concerns
Customers frequently expressed dissatisfaction with pricing, citing high costs and unexpected charges, particularly related to wellness plans.
Appointment Process
The drop-off appointment system received mixed feedback, with some customers appreciating the convenience while others preferred in-person consultations.
Staff Friendliness
Overall, the staff was described as friendly and helpful, contributing positively to the customer experience.
AM
Anne Mahn
Oct 15, 2025
5.0
I always get detailed descriptions of what my pets need at our exams.
SS
Snsisb Shdhs
Oct 11, 2025
1.0
Not sure why you offer vaccines if you can’t take a few minutes to administer them. Save your money for another company.
WM
Wendy Mcclain
Sep 15, 2025
5.0
I am very impressed with the very caring vet and staff! I recently switched to Banfield after being with my other Vet of 30+ yrs. Very knowlegeble, caring, sensitive and very loving with my furbaby!
JB
Jackie Blossom
Sep 15, 2025
5.0
The team at Banfield are amazing with our girl Tessa! She loves going to see them. They explain everything and care for our dog like she's their own 💕
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Rossford provide?
Banfield Pet Hospital offers general services including routine vaccinations, microchipping, dental and surgical care, nutrition advice, parasite control, spay/neuter services, end-of-life care, and DNA testing for pets.
What are the operating hours for Banfield Pet Hospital in Rossford?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays such as Christmas and New Year's Day.
Does Banfield Pet Hospital offer emergency veterinary care?
No, Banfield does not provide emergency care services. During hospital hours, you can call for urgent care advice or referrals. For emergencies outside these hours, please contact your local emergency hospital.
How can I schedule an appointment at Banfield Pet Hospital in Rossford?
You can schedule an appointment online via the Banfield website or through their app, available on both iOS and Android platforms.
What is the Optimum Wellness Plan offered by Banfield Pet Hospital?
The Optimum Wellness Plan is an annual preventive care plan that includes exams, vaccines, early diagnostics, nutrition consultations, and dental care. It automatically renews yearly and is not insurance but offers discounts on treatments.
Can I get veterinary care advice remotely from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support via Vet Chat™ on the Banfield app.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments where you visit with your pet, drop-off appointments where you leave your pet and are called when ready, and virtual visits if you have an Optimum Wellness Plan.
What nearby pet-related services can I find close to Banfield Pet Hospital in Rossford?
Nearby you can find PetSmart, which offers pet grooming, training, and a pet store. This is convenient if you want to shop or get grooming services before or after your vet visit.
Are there nearby places where I can relax or get beauty treatments around Banfield Pet Hospital?
Yes, Tan Pro USA and Luxury Nail Spa are nearby for tanning and nail salon services, useful if you want to indulge in beauty and spa treatments close to your pet's veterinary visit.
What dining options are available near Banfield Pet Hospital in Rossford?
Nearby dining options include Yala Kol Express for Mediterranean cuisine, Colors Of India for Indian food, Wendy's for fast food, and Ben's Soft Pretzels for quick snacks. These allow you to enjoy a meal before or after your visit.