Banfield Pet Hospital

4.3
270 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Rossford provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
27161 Crossroads Pkwy, Rossford, OH
43460, United States

Hours

Reviews

4.3
267 reviews
5 stars
194
4 stars
26
3 stars
13
2 stars
10
1 star
24

What are people saying?

AI-generated from recent customer reviews

Care Quality

Many customers praised the caring and knowledgeable staff, highlighting their compassion and thoroughness in treating pets.

Communication Issues

Several reviews mentioned poor communication, including lack of follow-up calls and issues with appointment scheduling.

Pricing Concerns

Customers frequently expressed dissatisfaction with pricing, citing high costs and unexpected charges, particularly related to wellness plans.

Appointment Process

The drop-off appointment system received mixed feedback, with some customers appreciating the convenience while others preferred in-person consultations.

Staff Friendliness

Overall, the staff was described as friendly and helpful, contributing positively to the customer experience.
  • AM
    Anne Mahn
    Oct 15, 2025
    5.0
    I always get detailed descriptions of what my pets need at our exams.
  • SS
    Snsisb Shdhs
    Oct 11, 2025
    1.0
    Not sure why you offer vaccines if you can’t take a few minutes to administer them. Save your money for another company.
  • WM
    Wendy Mcclain
    Sep 15, 2025
    5.0
    I am very impressed with the very caring vet and staff! I recently switched to Banfield after being with my other Vet of 30+ yrs. Very knowlegeble, caring, sensitive and very loving with my furbaby!
  • JB
    Jackie Blossom
    Sep 15, 2025
    5.0
    The team at Banfield are amazing with our girl Tessa! She loves going to see them. They explain everything and care for our dog like she's their own 💕
  • DR
    Destiny Rehard
    Sep 15, 2025
    5.0
    There care for your pet

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.