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Business Details
About
Pet Groomer
At The Grooming Loft by Sophie, we offer expert, compassionate grooming services for both dogs and cats. With locations in Lakewood and our newest space in Rocky River, we’re dedicated to providing a stress-free experience that leaves every pet looking and feeling their best. Our experienced groomers specialize in breed-specific cuts, customized styling, and gentle care for pets of all ages. From nail trims to full-service grooming packages, we focus on quality and comfort. Come visit us at either of our locations and let us treat your pets like family!
Location
The Grooming Loft by Sophie
19636 Center Ridge Rd, Rocky River, OH
44116, United States
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.