Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Parma provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
432 reviews
5 stars
258
4 stars
60
3 stars
22
2 stars
14
1 star
78
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, caring, and knowledgeable, providing excellent care for their pets.
Wellness Plan Issues
Several reviews highlighted dissatisfaction with the wellness plan, citing high costs and difficulty in scheduling timely appointments.
Appointment Availability
Customers frequently reported challenges in securing appointments, with many expressing frustration over cancellations and long wait times.
Mixed Experiences
While some customers had positive experiences, others reported unprofessional behavior and poor service, leading to a divided perception of the business.
Facility Cleanliness
The facility was generally described as clean and well-maintained, contributing positively to customer experiences.
- FTfiby tadros6 days ago1.0Be very very careful when signing up for the wellness plan, if you want or need to cancel, they will make you pay for the rest of the contract or for the exaggerated cost of the services provided….We were NEVER told by the team about this very strict cancellation policy!!!!! Very unprofessional and looks like ripping customers off!!!!
- SPStephen PharesNov 14, 20255.0Virginia vet technician assistant and the Dr did an amazing job with our dog. Highly recommend this place for your animal diagnostic.
- DDDenarcyNov 13, 20255.0Have always treated my Shih Tzu with great care!!!!!!
- DKDarlene KernNov 12, 20255.0I was well pleased. the Dr I had explained everything to me when she discovered Mr Grey has FIV. Glad I got your pet insurance. sure helps a lot with me on Social Security
- DBDeidra BekeleNov 5, 20255.0They always take good care of my old boy, Bailey, and he seems to do well with them. We love Dr. Tadros-- she helped Bailey through his chronic pancreatitis episodes and put him on a prescription diet which eliminated the pancreatitis flare ups from recurring. Thank you Banfield Parma for always being so good to us!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital - Parma offer?
Banfield Pet Hospital - Parma offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive examinations, microchipping, spay/neuter, DNA testing, and more.
Are appointments required at Banfield Pet Hospital - Parma?
Yes, appointments are required for all visits at Banfield Pet Hospital - Parma to ensure timely and attentive care for your pet.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care. You can call during hospital hours for urgent advice, and they may provide referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
What are Banfield Pet Hospital - Parma's hours of operation?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays like Thanksgiving and Christmas.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can use Vet Chat™ on the Banfield app for 24/7 remote general pet care advice and triage support from a veterinarian.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, diagnostics, consultations, and dental care. The plans are not insurance but offer discounts on treatments and automatically renew annually unless paid in full.
How can I schedule an appointment at Banfield Pet Hospital - Parma?
You can schedule an appointment online through Banfield's website or via their app available on iOS and Android devices.
What nearby places can I visit when I come to Banfield Pet Hospital - Parma?
Nearby you can visit PetSmart for pet grooming and supplies, Giant Eagle for groceries and pharmacy needs, or relax at North Church Gardens, a local landmark and historical site.
Are there convenient banking services near Banfield Pet Hospital - Parma?
Yes, Huntington Bank, The Huntington National Bank, and a Huntington Bank ATM are located nearby, providing easy access to banking services during your visit.
Where can I find food options near Banfield Pet Hospital - Parma?
You have several nearby dining choices including Steak 'n Shake, Subway, Pizza Hut Express, and Dickeys Barbecue Pit for a variety of meal options before or after your pet's appointment.