Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - North Canton provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.2
202 reviews
5 stars
139
4 stars
24
3 stars
8
2 stars
5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being friendly, compassionate, and attentive to their pets' needs.
Service Quality
While some customers reported excellent service and thorough care, others expressed dissatisfaction with the quality of care and attention given to their pets.
Pricing Concerns
Several reviews highlighted concerns about high prices and the perceived value of the wellness plans, with some feeling they were overcharged for services.
Appointment Availability
Customers frequently mentioned difficulties in securing timely appointments, often citing long wait times and overbooking issues.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing deep satisfaction while others reported serious concerns about care and communication.
- BBBchbunyNov 11, 20251.0Horrible experience from start to when I walked out and told them to erase my information. I refuse to let my puppy be taken into a room without me on a first wellness check. Especially not to be able to inspect the room. They should inform you of that. I was told I couldn't go back because the room had drugs in it. Seriously an exam room! I would definitely give a zero if I could. I'm not wasting my time even talking about the staff. They have no pricing charts! Find a regular vet that is my opinion.
- CWChris WertmanOct 16, 20253.0They are efficient but they are so busy that have little time to provide any personalized attention to the client or their pets.
- MQMary Ann QuarciniSep 16, 20255.0I have used Banfield Pet Hospital since 2004 for three different pets. Everyone has been courteous and helpful with all our pet's needs.
- SMSarah MedleySep 15, 20251.0My dog had a growth on his leg and we took him to Banfield to be checked out. We signed up for a wellness plan so he could have the x-rays and tests performed to confirm that the growth was nothing to be concerned about. They told us that the sample they took from his growth had bone fragments and was likely just an infection from a minor fracture. Sent us home with antibiotics and that was that. We took him back two other times after that and at no point did they entertain the idea that the growth was not getting better. They said it wasn’t anything to be concerned about. About a month after third Banfield visit, our dog couldn’t move one morning; couldn’t lift his head to eat and just laid there. We took him to a different vet who told us in about 5 minutes that the growth on his leg was actually a very malicious tumor and that his body had stopped fighting and we needed to put him down. They told us that had we caught the tumor in time, it probably could have been treated and he would have been okay. We put down our dog for cancer that day. Had Banfield let us know sooner the condition our dog was in, he might still be alive today. If I could give zero stars I would. I do not plan on taking another animal to Banfield.
- NMNiccole MillerSep 10, 20254.0They are good with pets, but it seems that the greed isn't worth it. Now that I've taken my cat to a different vet, I can see that Banfield is ridiculously expensive. Between the wellness plan, that gave you a free visit, it ended up being way more expensive than any other vet office. They charge so much and say you're getting a discount, because you pay monthly for this plan. I stayed with them for so long though because they really are good with animals.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What preventive health care services does Banfield Pet Hospital in North Canton offer?
Banfield offers preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can refer to emergency hospitals or specialists if needed.
What are the operating hours of Banfield Pet Hospital in North Canton?
Banfield is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. The hospital is also closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their official scheduling link or by using the Banfield mobile app available on iOS and Android.
What types of appointments are available at Banfield Pet Hospital?
They offer in-room appointments, drop-off appointments where you leave your pet and are contacted when ready, and virtual visits for Optimum Wellness Plan clients.
What is the Optimum Wellness Plan at Banfield Pet Hospital?
It is an annual preventive care plan that includes exams, vaccines, diagnostics, nutrition and dental consultations, with automatic renewal and payment options monthly or in full.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
Are appointments required to visit Banfield Pet Hospital in North Canton?
Yes, appointments are required to visit the hospital to ensure quality and attentive care for your pet.
What nearby pet stores are close to Banfield Pet Hospital for pet supply shopping?
PetSmart is a nearby pet store close to Banfield where customers can shop for pet supplies and services, making it convenient to combine visits for veterinary care and pet needs.
What dining options are available near Banfield Pet Hospital in North Canton?
Several restaurants nearby include Chick-fil-A, McAlister's Deli, Raising Cane's, and Ruby Tuesday, offering a variety of food choices for customers before or after their visit.
Is there a convenient place to relax or shop near Banfield Pet Hospital in North Canton?
Yes, Barnes & Noble bookstore with a cafe and Belden Park Crossings shopping center and park offer options for relaxation and shopping close to Banfield.