Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Medina provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.4
234 reviews
5 stars
175
4 stars
22
3 stars
11
2 stars
6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, caring, and attentive to both pets and their owners.
Quality of Care
Overall, customers expressed satisfaction with the quality of care provided to their pets, highlighting thorough examinations and compassionate treatment.
Appointment Availability
Several reviews mentioned difficulties in scheduling appointments, particularly for urgent care, indicating a need for improved availability.
Mixed Experiences
While many customers had positive experiences, some reported negative interactions, particularly regarding communication and perceived rudeness from staff.
Pricing Concerns
There were complaints about high prices for services and medications, with some customers feeling misled about costs.
- JJJenniferOct 3, 20255.0I took my 8 week old kitten to Banfield and they were very thorough.
- DSDrew SpitzOct 2, 20255.0Great friendly staff and cares for the patients!
- GSGloria SaccoSep 15, 20255.0Love the doctor at the Medina location.
- JKJANICE KRUSOCZKYSep 15, 20255.0The vets, assistants, and receptionist are extremely friendly, helpful and thorough. My dogs are not scared when we go. They're happy!
- HDHollie DixsonSep 15, 20255.0They saved my dog's life! I love the team at Medina's Banfield Hospital! Oppie and I love Banfield!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet health care services does Banfield Pet Hospital in Medina offer?
Banfield Pet Hospital in Medina provides a variety of preventive health care services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
Does Banfield Pet Hospital provide emergency care?
No, Banfield Pet Hospital does not provide emergency care but offers urgent care advice during hospital hours and can refer you to emergency hospitals or specialty providers if needed.
What is included in the Optimum Wellness Plan offered at Banfield?
The Optimum Wellness Plan includes annual preventive care such as exams, vaccines, early diagnostics, nutrition consultations, and dental care. It automatically renews yearly and offers discounts on treatments but is not insurance.
How can I schedule an appointment at Banfield Pet Hospital in Medina?
You can schedule an appointment online via the Banfield website or use their Banfield app available on iOS and Android platforms.
What are the hospital hours for Banfield Pet Hospital in Medina?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 4:00 PM. The hospital is closed on major holidays including Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital in Medina offer online veterinary services?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support via Vet Chat™ on the Banfield app.
Are appointments required at Banfield Pet Hospital in Medina?
Yes, Banfield Pet Hospital requires appointments to ensure quality and attentive care for every pet.
What nearby pet stores can I visit when I come to Banfield Pet Hospital in Medina?
PetSmart is located near Banfield Pet Hospital and offers pet supplies and services, making it convenient to shop for your pet's needs before or after your vet visit.
What dining options are available near Banfield Pet Hospital in Medina?
Nearby you can find Creative Living Coffee, Grande Cafe and Roastery, and LongHorn Steakhouse for coffee, casual dining, or steak meals close to your veterinary visit.
Are there any fitness or wellness centers near Banfield Pet Hospital in Medina?
Yes, Planet Fitness and WW (Weight Watchers) are nearby for fitness and nutrition support, perfect for pet owners looking to maintain their own health and wellness.