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The Grooming Loft by Sophie

About

Pet Groomer
Professional,Experienced All-breed pet grooming At The Grooming Loft by Sophie, we treat every pet like family. Our expert groomers are dedicated to providing personalized grooming services tailored to your pet’s specific needs. From a simple bath and brush to full grooming sessions, we use top-quality products to ensure your pet looks and feels their best. Our love for pets shines through in every trim, clip, and cuddle. We also share reviews and recommendations on the latest grooming products, ensuring your pet gets the very best care possible. Book an appointment today and experience the difference at The Grooming Loft by Sophie!

Location

The Grooming Loft by Sophie
15003 Madison Ave, Lakewood, OH
44107, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.