Banfield Pet Hospital® - Spring Meadows provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for being friendly, knowledgeable, and caring towards their pets.
Service Issues
Several reviews highlighted issues with service quality, including long wait times, poor communication, and unsatisfactory treatment of pets.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing high costs for services and wellness plans that seemed to offer little value.
Mixed Experiences
While some customers had positive experiences, others reported serious concerns about care quality and staff behavior, leading to a divided perception of the business.
MW
Madison Wilt
Feb 17, 2026
3.0
I’m usually a huge fan of Banfield, but what I was met with on the phone after expressing concern about a growth on my dogs back, and after using the PetChat option, I was told to do that again.
Not sure I will be back considering the front desk couldn’t wait to get off the phone, disregarding my concern. Really disappointed.
JB
James Bartel
Feb 6, 2026
5.0
They are excellent with my dog. They treat us like family.
RW
Rickie Waugh
Nov 17, 2025
5.0
Thanks for keeping us on schedule and healthy. You all take good care of my Remi.,
DJ
David Johnson
Nov 13, 2025
4.0
Went to the other office from my typical visit to Perrysburg and all was good. It's a bit more expensive at Banfield but I've trusted them with my bulldog for the last 5 years.
AR
Ashley Rose
Nov 1, 2025
1.0
do NOT get your pets neutered here. if it wasn’t for medvet, my cat would be dead. thank you banfield, for allowing such a terrible vet to work at your establishment. you all disgust me.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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Certified March 01, 2026Yext Knowledge Graph
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