Banfield Pet Hospital

3.9
168 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Spring Meadows provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
1450 Spring Meadows Dr, Holland, OH
43528, United States

Hours

Reviews

3.9
168 reviews
5 stars
101
4 stars
24
3 stars
4
2 stars
4
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for being friendly, knowledgeable, and caring towards their pets.

Service Issues

Several reviews highlighted issues with service quality, including long wait times, poor communication, and unsatisfactory treatment of pets.

Pricing Concerns

Customers expressed dissatisfaction with pricing, citing high costs for services and concerns about the value of wellness plans.

Mixed Experiences

While some customers had positive experiences, others reported serious concerns about misdiagnoses and inadequate care.

Appointment Scheduling

Multiple reviews mentioned frustrations with appointment scheduling, including issues with online bookings and drop-off procedures.
  • RW
    Rickie Waugh
    Nov 17, 2025
    5.0
    Thanks for keeping us on schedule and healthy. You all take good care of my Remi.,
  • DJ
    David Johnson
    Nov 13, 2025
    4.0
    Went to the other office from my typical visit to Perrysburg and all was good. It's a bit more expensive at Banfield but I've trusted them with my bulldog for the last 5 years.
  • AR
    Ashley Rose
    Nov 1, 2025
    1.0
    do NOT get your pets neutered here. if it wasn’t for medvet, my cat would be dead. thank you banfield, for allowing such a terrible vet to work at your establishment. you all disgust me.
  • TG
    Timothy Graber
    Oct 28, 2025
    1.0
    Was taking my dog there had him on there wellness plan. Went to take him in they said my account was in collection. When I asked how and why? They couldn't answer me. I never changed my card info or anything. Was with them for 4 years not the only problem I had. After the first year of my plan they changed the plan he was on and didn't tell me. I wouldn't recommend them to anyone. It's 4 years after covid and you still can't see the doctor's with your animal so who knows what they are doing. Avoid them at all cost. Everytime I took him there he had bad diarrhea for days.
  • RS
    Ravon Spencer
    Oct 2, 2025
    5.0
    Very helpful for me and my puppy fast service friendly staff

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.