Business Details
About
VeterinarianAnimal Hospital
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Healthy Pets of Rome Hilliard
2194 Hilliard-Rome Road, Hilliard, OH
43026, United States
Hours
Reviews
4.5
572 reviews
5 stars
458
4 stars
41
3 stars
14
2 stars
12
1 star
47
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff and veterinarians for their kindness, compassion, and thoroughness in caring for their pets.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding appointment scheduling and follow-up care.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing, describing it as expensive or feeling like they were being upsold.
Staff Professionalism
While many reviews praised the veterinary staff, there were complaints about the professionalism of the front office staff, particularly in handling customer concerns.
Emergency Services
Customers appreciated the clinic's ability to accommodate emergency visits and the promptness of care during urgent situations.
- DWDenzil WelshNov 8, 20254.0A little pricey but good. Also has boarding which the dogs seemed to love.
- JHJeffrey HaleOct 23, 20251.0long hold times when you call you are placed immediately on hold over 6 minutes or longer, very dysfunctional staff clueless never had meds ready for pick ups didn’t provide home care instructions. Over charge for simple follow ups and are just money hungry stay far away. The doctor we saw was caring and upfront, the rest of the place is a mess.
- JHJc HorroxOct 21, 20255.0We couldn’t be happier with our experience! Our dog Bleu had surgery today, and Dr. Graham did an amazing job. I even had an ~interesting~ request, and they went above and beyond to make it happen. Every staff member we interacted with was so kind and reassuring, they made us feel completely confident in our choice of leaving Bleu in their care. I’m so grateful for their compassion, attention to detail, and the way they truly treat every pet like their own, as well as us like friends! Thanks guys, you rock!! 💙💙
- MBMatthew BrownOct 13, 20255.0I can’t say enough good things about Dr. Graham Smith and the staff at HP. I’ve been bringing my dog Lydia to Dr. Graham since we adopted her and we’ve been so lucky to have him caring for her, 11 years and counting. He’s always thorough, patient, and kind. Lydia is a high-stress dog when it comes to vet visits, but Dr. Graham handles her anxiety (and chaos!) with calm professionalism and a great sense of humor. I’ve always appreciated his thoughtful, conservative approach to care. Lydia hasn’t always been an inexpensive girl when it comes to her health, but I’ve consistently found this office to be fair, transparent, and reasonable.
- AWAlice WengOct 5, 20255.0Healthy Pets has cared for my dog Taffy since I first adopted her 11 years ago as a failed foster. She has seen multiple veterinarians at the office throughout the years, including Drs. Picking and Kulp, who always provided excellent care. She has had dental cleanings, yearly check-ups, and surgery to remove skin growths and I have always been satisfied. However, it was the care she received from Dr. Waylen (and Dr. Keller) related to her most recent ailment that pushed me to leave a review. Taffy was diagnosed with a mass in her small intestine, which caused numerous issues and surgery to remove it (resectioning) was an option. Because of the seriousness of the surgery, and possibility for complications, I had many questions and needed time to process before deciding to proceed with the surgery. Dr. Waylen exceeded any expectations I ever had for a veterinarian. He called me multiple times throughout the process about results/findings and to answer any questions I had. I never felt rushed during the calls and my questions were always answered thoroughly no matter how many times I asked them. I am not even sure if I would have gone through with the surgery if it hadn’t been for Dr. Waylen’s compassion and patience. I am so thankful for the care she has received. Alice
Frequently Asked Questions About Healthy Pets of Rome Hilliard
What services does Healthy Pets of Rome Hilliard provide?
Healthy Pets of Rome Hilliard is a veterinarian and animal hospital providing comprehensive pet healthcare services.
What are the opening hours of Healthy Pets of Rome Hilliard?
The clinic is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.
Where is Healthy Pets of Rome Hilliard located?
It is located at 2194 Hilliard-Rome Road, Hilliard, OH 43026, United States.
Is Healthy Pets of Rome Hilliard wheelchair accessible?
Yes, the facility has wheelchair-accessible restrooms and is accessible to individuals with disabilities.
Does Healthy Pets of Rome Hilliard have restroom facilities for customers?
Yes, the clinic offers restroom facilities for customers.
How can I contact Healthy Pets of Rome Hilliard?
You can reach them by phone at +1 614-876-0455.
Can I visit the UPS Access Point location nearby Healthy Pets of Rome Hilliard?
Yes, the UPS Access Point location is nearby and can be convenient for shipping or receiving packages when visiting the clinic.
Are there dining options near Healthy Pets of Rome Hilliard?
Yes, nearby restaurants include Ange's Pizza Hilliard, Roadhouse Wings & Grille, and Roosters, which you can enjoy before or after your visit.
What automotive services are close to Healthy Pets of Rome Hilliard?
Budget Auto Glass Inc offers windshield installation and repair services nearby, along with Tire Discounters and Midas for automotive repairs and tire services.
Are there child care options near Healthy Pets of Rome Hilliard if I need them during my appointment?
Yes, nearby child care centers include Joyland Early Learning Center, Focus Child Care, Muddy Puddles Preschool, and Brooksedge Day Care Center.