Business Details
About
Pet supply store
Visit your Heath Pet Store located at 597 Hebron Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
685 reviews
5 stars
406
4 stars
127
3 stars
71
2 stars
28
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and condescending behavior from management and employees.
Grooming Services
Grooming services received negative feedback, with customers expressing dissatisfaction over scheduling issues and perceived mistreatment of pets during grooming.
Product Availability
Customers appreciated the variety of products available, but some noted that certain items, particularly for fish and cats, were lacking.
Pricing Concerns
Many customers found prices to be high compared to competitors, leading some to choose alternative retailers for better deals.
Store Cleanliness
The store was generally reported as clean and organized, contributing positively to the shopping experience.
- SCSherry CassNov 8, 20255.0Love the store and the staff!
- SHSavannah HillockNov 2, 20251.0CHECK EXPIRATION DATES! Who knows how long or often we've been feeding our pets expired foods!! 😠I've been shopping this location for years and recently noticed an expiration date on a cat food from 2024! It was a whole case of individual sale wet food, so I brought it to the front and let the employee know. Did a pick up order a month later for a different brand of food, expired in 2024 again. I did report this to corporate, because no one's pet should have to eat expired food and I just notified an employee about this.. Visited this location today, more expired food! Insane!
- DWDani WilsonOct 23, 20251.0Purchased $370+ in a tank set up and the filter (Petco's brand) stopped working within a day. Took it back for a refund and was informed that their return policy is that it must be in original packaging. I asked for them to show me that policy on their receipt and Tiffany (store manager) told me it isn't on the receipt but that's their policy. I called Petco Corporate offices and was informed by a very nice gentleman that their policy is to take back merchandise within 30 days with the receipt and it doesn't have to be in original packaging. I took it back into the store and Barb tried to challenge me on the policy so I called corporate in front of Barb and they informed her that she is to refund me immediately. Barb kept challenging the corporate representative stating SHE knew the actual policy. It was ridiculous! Both Barb and Tiffany were extremely condescending and quite rude. I do NOT recommend this Petco location.
- TJTheresa JosephSep 20, 20254.0I like petco. Their staff are helpful, and I will probably use a combination of Whole-Hearted brands for my cats, with some mail order food (Dr. Marty)
- SMSheryl MeyersSep 7, 20255.0Very helpful and friendly 😊
Frequently Asked Questions About Petco
Does the Petco Heath location have a vet hospital?
No, Petco Heath does not have a full-service vet hospital.
Does Petco Heath offer vaccinations?
Yes, Petco Heath provides vaccinations.
Does Petco Heath offer curbside pickup?
Yes, curbside pickup is available at Petco Heath. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Heath Petco?
Hamster and guinea pig prices vary by location. Call your Heath Petco at 7405221602 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Heath sell dogs?
No, Heath Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco Heath location situated?
Petco Heath is located at 597 Hebron Rd, Ste 2, Heath, OH 43056.
What are the operating hours for Petco in Heath?
Petco Heath is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Heath offer pet vaccinations?
Yes, vaccination services are available at Petco Heath.
Can I use curbside pickup at Petco Heath?
Yes, curbside pickup is available at Petco Heath for eligible products.
Does Petco Heath sell dogs or cats?
No, Petco Heath does not sell dogs or cats but offers adoption opportunities through the Petco Love program partnered with local animal welfare organizations.
What pet supplies and services can I find at Petco Heath?
Petco Heath provides premium pet foods, training, grooming, and vaccination services along with a wide range of pet supplies.
Is there a veterinary clinic near Petco Heath for additional pet medical needs?
Yes, the Vetco Vaccination Clinic is nearby and provides veterinary services that complement Petco Heath's offerings.
Are there places to eat near Petco Heath if I want to grab a bite before or after shopping?
Yes, nearby options include Buffalo Wild Wings and The Local Pub and Grille, both great choices for a meal.
Where can I find other retail or personal care services close to Petco Heath?
Nearby you can visit Gold Clipper Nails for nail care, STELLY BEANS ATTIC for antiques and boutique shopping, and Palm Beach Tan for tanning services.
Does Petco Heath support same-day delivery and what payment methods are accepted?
Yes, Petco Heath offers same-day delivery and accepts mobile NFC, credit, and debit card payments.