I truly appreciate the grooming experience, flexibility, and kindness from Shampooch today. They took great care of my mom’s doodle, who hadn’t been groomed in 5 months due to my mom’s health challenges. I drove her almost 2 hours knowing she was heavily matted, and the team never judged only set realistic expectations, which I deeply value. Thank you again for your compassion and professionalism with Daisy.
BD
Brittany Doty
Jul 21, 2024
2.0
We had our doodle puppy groomed here 2x and the grooming was good! However the last time we brought our dog in for a grooming, we knew his ears had gotten matted, and the front desk had a very big reaction (induced much panic in me, I must admit), and turned us away almost immediately, said he needed to see a vet for his groom and would need bandages, his ears would bleed etc. You can imagine this made me feel like a horrible dog mom! Fast forward a week, we found a different groomer who after hearing how much our dog is in water said “say no more”, and very much normalized what had happened, and groomed him perfectly- yes he still had to be shaved but 100% did not need medical or vet attention like the shampooch employee insisted. We will not bring our doodle back to a place that makes owners scared for their dogs well-being (unnecessarily so) and also made me feel very guilty for what is all too common in doodles.
LC
Laurence C
Mar 3, 2022
1.0
I have a 10 month old all black German Shepherd, hios first visit was when he was very young and had no issues at all. The next visit was a different story.
My most recent visit for a bath and brush involved no call to say he was all done and when I finally got him back there is no way they actually brushed him out properly.
There was significant build up around his ears. So we are currently at the self serve dog wash trying to fix the issue.
MH
Marchele Holmes
Jan 22, 2020
5.0
I love them my dog still smiles god after a week they are better then petsmart grooming
AR
Amanda Rea
Sep 17, 2016
4.0
My dogs always look great. They listen to our directions. Only slightly negative is that it always takes longer than the time estimated. :)
Our family-owned business has been operating since 2006. Our team of groomers collectively possesses over 50 years of experience in the field.
Do you offer any guarantees for your work?
We are committed to ensuring your complete satisfaction. Our goal is to make certain that both you and your dog are pleased with our services before departing our establishment.
How do we get started?
To begin, you may contact us via telephone or schedule an appointment through our online booking system. We kindly request that you provide your dog's name and breed when making the appointment.
How long does it take?
We recommend allocating 3-4 hours for the complete grooming process. This timeframe allows us to provide thorough and attentive care to your dog.
What kind of services do you offer?
Our services cater to dogs of all types and sizes. We provide a range of options, from basic treatments such as baths, nail trims, and ear cleaning, to more extensive services including full haircuts, hair dyeing, and nail painting.
How long has Shampooch been serving the Gahanna community?
Shampooch has been a family-owned business since 2006, with a team of groomers possessing over 50 years of combined experience.
What kind of dog grooming services does Shampooch provide?
Shampooch offers a wide range of services, including dog grooming, bathing, nail trimming, ear cleaning, full haircuts, hair dyeing, nail painting, and more.
How do I schedule an appointment at Shampooch?
You can get started by calling Shampooch or using their online booking system. Be sure to provide your dog's name and breed when scheduling.
What are Shampooch's operating hours?
Shampooch is open Monday, Tuesday, Thursday, Friday, and Saturday from 8:00 AM to 5:00 PM. They are closed on Wednesdays, Sundays, and major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Shampooch offer any satisfaction guarantees?
Yes, Shampooch is committed to ensuring that you and your dog are completely satisfied with their grooming services before you leave.
What payment methods does Shampooch accept?
Shampooch accepts American Express, Discover, MasterCard, and Visa credit cards for payment.
Can I visit other nearby locations when I come to Shampooch?
Absolutely! Nearby places include Jersey Mike's Subs for a quick sandwich, Starbucks for coffee, and Edible Arrangements for gifts and desserts — great spots to visit before or after your dog's grooming appointment.
Are there fitness centers near Shampooch if I want to work out after dropping off my dog?
Yes, you can visit nearby gyms like Planet Fitness and Diamond Dance And Fitness to get a workout in while your dog is being groomed.
Is Shampooch located near any ATMs for convenient payments?
Shampooch is near several ATMs including Coinhub Bitcoin ATM and Bitcoin ATM Gahanna - Coinhub, in case you need cash or use Bitcoin services.
What is the best way to contact Shampooch?
You can reach Shampooch by phone at +1 614-414-7270 or email them at contact@shampoochgahanna.com. You can also visit their website or follow their social media accounts.