Certified by Vetco Total Care Animal Hospital • Mar 01, 2026
VeterinarianAnimal HospitalPetco
Visit an animal hospital near you at 20980 Westgate Mall, offering full-service veterinary care for dogs and cats. Our Petco Vet Hospital is staffed by licensed veterinarians providing comprehensive medical care to support your pet’s health at every stage of life.
Veterinary services include routine wellness exams, preventive care, diagnostics, sick pet visits, and ongoing treatment plans tailored to your pet’s needs. With a focus on compassionate care and convenient access, our veterinary hospital helps you make confident decisions about your pet’s health.
Schedule an appointment today to visit a trusted veterinary hospital near you.
Details
Requires appointmentAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingNot available
Location
Certified by Vetco Total Care Animal Hospital • Mar 01, 2026
Certified by Vetco Total Care Animal Hospital • Mar 01, 2026
Reviews
4.1
293 reviews
5 stars
206
4 stars
15
3 stars
9
2 stars
8
1 star
55
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Feedback indicates a mix of experiences with staff professionalism, with some customers praising friendly and caring staff, while others reported rude and unprofessional behavior.
Service Quality
Many customers expressed dissatisfaction with the quality of care, citing rushed appointments, misdiagnoses, and lack of thorough examinations.
Pricing Concerns
Numerous reviews highlighted concerns about high costs for services, unexpected fees, and perceived attempts to upsell unnecessary treatments.
Appointment Issues
Several customers reported issues with appointment scheduling, including long wait times, last-minute cancellations, and difficulty in reaching the clinic directly.
Mixed Experiences
While some customers had positive experiences and praised the care provided, many others reported negative experiences, leading to a divided overall perception of the clinic.
EM
Elizabeth Miller
Feb 10, 2026
3.0
I had to wait a long time to check out. They left me in a room with an anxious puppy while they got the technician to come back in i waited 15 minutes finally I just got up and went to the cashier to wait again for the technician to bring me the bill. By the way it was also expensive to just be told they had to send the stool sample out to get tested and express the puppy's analysis glands which were clear. The cost was quite expensive for the treatment. Not sure if I will return or go somewhere else. Thank you Elizabeth Miller
SH
Samantha Harper
Feb 10, 2026
5.0
Very friendly informed staff -I would recommend, they answer all my questions. It’s affordable care for my pup.
CK
Calloway Kusold
Jan 6, 2026
1.0
They wanted me to put my pet down. Took her to another vet who treated her and she is happy and healthy today. Vet was extremely rude and did not seem to care that she was asking to kill my pet. I wouldn't let them treat my worst enemy.
JR
Jim Robertson
Jan 3, 2026
5.0
This vetco was very professional and caring for my dog. Visit was unexpected and I wasn't financially ready for it. I made them aware and they were very understanding and did what they could. Sadly the remedy didn't last long but not blaming them, my dog is a 14 week old puppy that is hard to keep from playing. Being that I had an appointment at a different vetco for round 2 of her vaccinations the next day and Fairview location was closed already I waited. My appointment was at 4pm upon entering the Elyria branch I tried explaining my issue but didn't get much of a response. When it was my dogs turn I placed her on the table and explained my issue again to the 4 people attending to my dog. I was told that it was no big deal, just keep giving her the meds she was prescribed. I should say that my dog broke her nail on her back right paw and it was pointing straight up so Fairview glued it down where it should be. But Elyria said it was no big deal. If that's the case why was she treated for no big deal. Meanwhile I'm being asked to buy flea and tick meds while I'm concerned about her foot. Then I realized that I was the last appointment and it was quiting time. But brushing off my dogs injury and being asked to spend more money didn't sit well with me. And in my opinion only 1 of the women actually showed some concern. Not happy with Elyria location
AR
Annie Rivera
Dec 30, 2025
5.0
Was our first time here. We took our pup in for his first exam and shots. From the receptionist too the nurse and vet , they were all kind very friendly. Our appointment went very quickly
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital offer?
Vetco Total Care Animal Hospital provides comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and emergency services.
Where is Vetco Total Care Animal Hospital located?
It is located at 20980 Westgate Mall, Fairview Park, OH 44126-1320, USA.
What are the hospital's operating hours?
The hospital is open Monday 8:00 AM - 6:00 PM, Tuesday 8:00 AM - 5:30 PM, Wednesday 8:00 AM - 6:00 PM, Thursday 10:00 AM - 4:30 PM, Friday 8:00 AM - 4:00 PM, Saturday 8:00 AM - 6:00 PM, and closed on Sunday.
Do I need to make an appointment before visiting the Vetco Total Care Animal Hospital?
Yes, appointments are required for visits to ensure timely and personalized care.
Is the facility wheelchair accessible?
The hospital has wheelchair accessible entrances and restrooms, but does not have wheelchair accessible seating.
How can I book an appointment for my pet?
Appointments can be booked online through Petco's booking site or via the Petco app available on the Apple App Store.
Are there any pet stores or grooming services near Vetco Total Care Animal Hospital?
Yes, Petco, a pet store and grooming service, is located nearby at Westgate Mall, providing convenient options for pet supplies and grooming.
What other veterinary services are available close to Vetco Total Care Animal Hospital?
Nearby veterinary services include Vetco Vaccination Clinic and THRIVE Affordable Vet Care, offering additional options for pet health and services.
Are there dining options near the animal hospital for visitors?
Yes, nearby dining options include Starbucks for coffee and smoothies, Pizza Hut for fast food, Charleys Cheesesteaks for sandwiches, and Dolce Wraps for Mediterranean cuisine.
What other services and stores can visitors find around the Vetco Total Care Animal Hospital?
Visitors can find department stores like Marshalls and Target Fairview Park, pharmacies such as CVS Pharmacy, optometrists like LensCrafters, and fitness center Planet Fitness nearby.
Brand Certified Facts from Vetco Total Care Animal Hospital
Vetco Total Care Animal Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: