Petco

4.2
1075 reviews

About

Pet StorePet supply storePetco
Visit your Englewood Pet Store located at 1150 South Main St. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1150 S Main St, Englewood, OH
45322, United States

Hours

Reviews

4.2
1,066 reviews
5 stars
605
4 stars
233
3 stars
101
2 stars
44
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported poor service experiences.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, including poor execution and lack of communication from groomers.

Animal Care Concerns

There were serious complaints regarding the care and condition of animals, particularly reptiles, leading to accusations of neglect.

Store Cleanliness

While some customers noted the store was clean and organized, others described it as messy and disorganized.

Product Availability

Customers frequently mentioned issues with product availability and stock levels, expressing frustration over not finding desired items.
  • EF
    Eric Fitterer
    Jan 4, 2026
    1.0
    Walked in and for 15-20 minutes Wanting a tree frog..no one approached me and my son for help or questions One associate by the aquariums Seemed to Busy to acknowledge anyone Walked right past said nothing Save your money and go elsewhere Horrible Customer Service
  • SR
    Stephenie Randolph
    Dec 29, 2025
    3.0
    Edit: After calling and speaking to a customer rep, the issue was resolved. I was confused how the cashier could have signed me up for reoccurring orders from the store and I was right in thinking it I was weird. Seems it was some kind of technical issue and it’s being escalated. I’m livid. Woke up this morning to see a charge on my PayPal from Petco and thought someone stole my PayPal info. Turns out my cashier the other day signed me up for scheduled orders of the Seresto collar without my consent! And I just got one so why would I immediately need another?! Now I have to call a try to get this order cancelled. She basically stole from me on behalf of the company and I’m not happy about it at all.
  • DA
    Debbie Horn Ashley
    Dec 25, 2025
    5.0
    Petco is a great pet shop that allows your pets come in and walk around with you while you shop. The staff there are always polite and very knowledgeable and eager to help. It's the only place I take my fur baby. I highly recommend them to everyone
  • NS
    N Sturm
    Dec 24, 2025
    5.0
    I adopted both my kitties from here, the staff are always nice and helpful, They are knowledgeable about the products and personable, just a good place to shop for our fur kids 😊
  • TM
    Traci McCleskey
    Dec 23, 2025
    4.0
    I was very pleased with my dog Romeo's grooming experience. Kayleigh the Groomer was very polite and efficient. Will take my baby back for his grooming needs. They were very busy, therefore it took longer than expected...hence 4 stars.

Frequently Asked Questions About Petco

Does the Petco Englewood location have a vet hospital?

Yes, Petco Englewood has a full-service vet hospital.

Does Petco Englewood offer vaccinations?

Yes, Petco Englewood provides vaccinations.