The staff is frequently described as friendly, helpful, and knowledgeable, with many customers praising individual employees for their exceptional service.
Animal Care
There are mixed reviews regarding the care of animals, with some customers noting clean cages and healthy pets, while others report poor conditions and sick animals.
Product Selection
Customers appreciate the wide variety of pets and supplies available, often highlighting the store's unique offerings compared to larger chain stores.
Ethical Concerns
Several reviews express concerns about the ethical treatment of animals, including issues with the housing conditions and health of the pets sold.
KS
Kevin Senquiz
Dec 28, 2025
4.0
Very friendly atmosphere.
AS
Abigail Smith
Dec 16, 2025
1.0
I was there last week and tried to get attention of the staff, there are more than 20 baby bearded dragons in one tank
NF
Nicci Fazio
Dec 8, 2025
5.0
Best pet store for miles!
MM
Melissa
Oct 29, 2025
5.0
I have memories of my mom taking me here many years ago growing up and I took my daughter 15 years ago to pick out her first puppy. He’s still living a happy healthy life! ❤️Love this place.
Indeed, we maintain operations throughout the entire week to accommodate our customers' needs.
Do you carry saltwater fish?
Certainly, our store offers an extensive selection of saltwater fish species.
Where are you located?
Our store is situated at 233 N Abbe Rd. in Elyria, Ohio.
Do you have puppies for sale all the time?
We don't always have puppies available. Please contact us to inquire about current availability.
Do you carry reptiles?
Yes, we stock a comprehensive range of reptile species in our inventory.
Do you have pond supplies?
We do offer pond supplies, including chemicals, pumps, filters, and products for algae control.
Do you carry pond fish?
Yes, we stock pond fish, as well as tadpoles and turtles for pond environments.
Do you carry live food?
We do provide live food options, including nightcrawlers, crickets, dubia roaches, and small rodents.
What are the store hours at Best In Pets?
Best In Pets is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. The store is closed on December 25, 2025, and April 5, 2026.
Where is Best In Pets located?
Best In Pets is located at 233 N Abbe Rd., Elyria, Ohio, 44035.
Does Best In Pets carry saltwater fish?
Yes, Best In Pets offers an extensive selection of saltwater fish species.
Are puppies always available at Best In Pets?
Puppies are not always available. Please contact Best In Pets directly to inquire about current availability.
What types of pets and products does Best In Pets specialize in?
Best In Pets specializes in puppies, freshwater and saltwater fish, saltwater invertebrates, birds, small animals, reptiles, pond supplies, aquarium setups, and products from brands like Marineland, Tetra Whisper, and Fluval.
Does Best In Pets offer pond supplies?
Yes, pond supplies including chemicals, pumps, filters, and algae control products are available at Best In Pets.
What payment options does Best In Pets accept?
Best In Pets accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, Visa, and Zelle.
Is Best In Pets wheelchair accessible?
Yes, Best In Pets has wheelchair accessible entrances and free accessible parking.
What nearby places can I visit around Best In Pets?
Near Best In Pets, you can visit Apples Market for groceries, Elyria Animal Hospital for veterinary care, and multiple dining options including KFC and Burger King.
How can I access Best In Pets using public or nearby transit and shopping options?
When visiting Best In Pets, you can conveniently stop by nearby places like Apples Market for shopping or use nearby financial services such as FirstMerit Bank and Coinme. These nearby locations can help make errands easier while visiting the area.