Petco

4.3
919 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Columbus Pet Store located at 4216 Easton Gateway Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4216 Easton Gateway Dr, Columbus, OH
43219, United States

Hours

Reviews

4.3
911 reviews
5 stars
566
4 stars
200
3 stars
64
2 stars
20
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions and assistance.

Grooming Issues

Several reviews expressed dissatisfaction with grooming services, citing incomplete services and poor quality of grooming.

Store Cleanliness

The store was frequently described as clean and well-maintained, although some customers noted areas for improvement in grooming cleanliness.

Appointment Scheduling

Customers reported frustrations with appointment scheduling and last-minute changes, leading to inconvenience.

Product Availability

Some customers mentioned issues with product availability and stock levels, particularly for specific items.
  • DG
    Dawn Graham
    2 days ago
    5.0
    In town visiting family and their cats needed some things. It’s a nice store, staff is friendly and attentive, found a good selection of products that met all our feline needs.
  • JD
    Jeanine Dowell
    3 days ago
    1.0
    Took our Maggie there for the first time 1/8/26. 9lb mini poodle. When I saw the results of her grooming I just wanted to scream. She looked more like a whiner dog with Clydesdale feet. She didn’t get her nails trimmed and hair was still on her belly. They say she was a little aggressive. I don’t believe this. She’s never had a problem with any other groomer before. I will be posting before and after pictures on social media. She looks like a freak dog.
  • LN
    Lam Nguyen
    Dec 21, 2025
    1.0
    Had been going to Easton location for awhile until now. I wanted to bring my dog on the 24th right before the holidays at 2PM because it was the only time I'd get out work, drive home and bring him over just in time for the appointment, and they were able to schedule for 2PM (it was September when they scheduled the appointment). Then one week before the appointment, I got a text for confirmation for the 24th at 130PM. Sure, they changed the time to 130PM and didn't even let me know properly, so I had to request to leave work early. Then 3 days before the appointment, they said the store would be closed early and if I could bring my dog at 12pm which I said no, then they told me to reschedule and cancelled it. Thank you for screwing up my holidays. Really appreciate it.
  • SH
    Steven Horn
    Dec 19, 2025
    5.0
    I had a great first time shopping experience with my local Petco! I was made to feel at home with the staff there! And this Petco had a great selection of the products I needed for my aquarium hobby! It’s just good to know that I have this resource to shop for my aquarium hobby!👍🏼❤️👍🏼
  • TS
    Tiffany S
    Dec 8, 2025
    5.0
    Took my dog to get groomed here. We usually do everything ourselves, but this time my husband really wanted to try grooming services to save our time. I was very hesitant to pay for grooming services, but Andrian here did the grooming and she did an excellent job. She was able to tailor the package I bought in a way to suit my pups needs. My pup looked so beautiful that I instantly went from being determined that we were going to go back to doing it ourselves to deciding that I will book the same services again next month. Andrian and the job she did are 5 stars. I will say I wasn't impressed with the cleanliness back where they cut the dog's hair. There was hair all over the floor from multiple dogs, so they can definitely improve there. With that said, my dog looked great and she was super happy when I picked her up (and it was her first time being left anywhere...6 months old).

Frequently Asked Questions About Petco

Does the Petco Easton location have a vet hospital?

No, Petco Easton does not have a full-service vet hospital.

Does Petco Easton offer vaccinations?

Yes, Petco Easton provides vaccinations.