Petco

4.3
904 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Columbus Pet Store located at 4216 Easton Gateway Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4216 Easton Gateway Dr, Columbus, OH
43219, United States

Hours

Reviews

4.3
896 reviews
5 stars
555
4 stars
200
3 stars
64
2 stars
20
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.

Grooming Issues

Several reviews expressed dissatisfaction with the grooming services, citing incomplete services and inconsistent quality.

Store Cleanliness

Customers consistently noted that the store was clean and well-organized, contributing to a positive shopping experience.

Product Availability

Some customers reported issues with product availability, particularly with specific items being out of stock.

Mixed Experiences

While many had positive experiences, there were also reports of poor customer service and long wait times, indicating inconsistency in service.
  • VG
    Virginia Gaviño
    Nov 14, 2025
    2.0
    That's how they left my Yorkys badly cut, I think they have inexperienced staff and they cut their hair unevenly besides that my dogs didn't have so many knots and that's not a cut for yorky.
  • JF
    jsa family
    Oct 30, 2025
    5.0
    Very friendly and helpful 👌
  • JB
    Ja'Mesha Bowick
    Oct 13, 2025
    4.0
    Store location was convenient. Veto was very informative
  • KL
    Kamaryn Long
    Oct 8, 2025
    1.0
    DO NOT USE their pet grooming services! You pay full price and get half the service. My dogs nails were not cut, glands not expressed, and face not clean after a bath service.They are rude and want to just nickel and dime you. My dog has been getting groomed here and it was always a hassle to speak to the groomer to verify that my dog was getting all the services that I paid for. They get mad when you ask and say its a complaint. Well today the complaint is totally against the grooming and the staff at Petco Easton - Advisory- find a place that will fully groom your pet & groom with love! Because they wont!
  • CM
    Cleavette McMillan
    Sep 28, 2025
    3.0
    The product that i needed was out of stock I asked the worker and she states that at the end of the week the stock is always low….thanks God they take open returns I was completely out so I had to get what they had but i will be exchanging it….i don’t like it Thanks in advance

Frequently Asked Questions About Petco

Does the Petco Easton location have a vet hospital?

No, Petco Easton does not have a full-service vet hospital.

Does Petco Easton offer vaccinations?

Yes, Petco Easton provides vaccinations.