Petco

4.1
1106 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Columbus Pet Store located at 1647 Olentangy River Rd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1647 Olentangy River Rd, Columbus, OH
43212, United States

Hours

Reviews

4.1
1,100 reviews
5 stars
578
4 stars
261
3 stars
120
2 stars
30
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their friendliness and knowledge, others are criticized for being rude or unhelpful.

Product Availability

Customers frequently report issues with product availability, both in-store and online, leading to frustration.

Grooming Services

Grooming services received negative feedback, with reports of poor handling and customer service during grooming appointments.

Knowledgeable Staff

Certain employees, particularly Cory and Joe, received high praise for their expertise and willingness to assist customers.

Store Cleanliness

The store is generally noted for being clean and well-stocked, although some customers reported unsanitary conditions at times.
  • FT
    Fausto Torres
    Dec 28, 2025
    1.0
    Completely uneven haircut, do not take your doodles here
  • BP
    Brooke P
    Nov 28, 2025
    5.0
    Cory is the best! He knows his stuff! Extremely impressed with his knowledge and will definitely be back just for him in the future. My husband and I came in looking for aquarium supplies to get our tank started and he was able to help us with every single question we had. He was incredibly enthusiastic and you could tell he was passionate about his work. Gave honest, no frills, advice without the overbearing sales pitch you get at other places. Thank you!
  • DK
    Debbie Knowles
    Nov 25, 2025
    5.0
    Colten was the best sales helper. He patiently showed me the variety of cat trees, and offered to put it together. Luna is enjoying her cat tree
  • MM
    Mary Miller
    Nov 20, 2025
    3.0
    I’m writing this as I’m waiting to check out. It’s just me in line so I don’t fault the cashier one bit, as she was grabbing crickets for another customer. I was turned off immediately upon entering by the three floor associates talking in the middle of the store- not only not greeting or offering assistance, but actually getting in the way of customers with no regard or courtesy. The cashier this Thursday night was super friendly, was sure to greet me upon entering, and offered personable customer service. The kind cashier saved this from being a 1-2 star review. I don’t come here often, but it’s the only store in Ohio that carries my cats food, so here I must come. I’ve never been greeted by a floor associate any time I’ve been here. Maybe I’m tough, but I’m a former pet store manager and I would be so disappointed in my store team if they provided this experience. Kudos to the young lady! I’d pick her for my team.
  • MC
    Marina Cole
    Nov 18, 2025
    5.0
    Cory is the absolute best!!!! I was in three weeks ago to get a beta and he made sure I bought the startup chemicals and good size all in one tank for my budget I was in today, and Cory even remembered who I was and I bought my second beta! If you were lookin a friendly staff, this is the store to go to. Whoever this reaches, please know that your store is absolutely phenomenal and I love my experience every time I go in.

Frequently Asked Questions About Petco

Does the Petco Weinland Park location have a vet hospital?

No, Petco Weinland Park does not have a full-service vet hospital.

Does Petco Weinland Park offer vaccinations?

Yes, Petco Weinland Park provides vaccinations.