Petco Dog Training

2.8
4 reviews

About

Dog TrainerPet Trainer

Location

Petco Dog Training
3387 Steelyard Dr, Cleveland, OH
44109-2383, United States

Hours

Reviews

2.8
4 reviews
5 stars
1
4 stars
0
3 stars
1
2 stars
1
1 star
1
  • MD
    Migdalia Delgado
    May 17, 2024
    1.0
    DONT DO IT!!! UNPROFESSIONAL TRAINER HIT MY DOG AND REFUND HAS NOT BEEN GIVEN The trainer rescheduled and never contacted me again. While in training the training was not really helpful to my dog. The trainer TJ ( in steelyard)even HIT my dog when she was frustrated. She advised me to get rid of my dog instead of helping me address problems. It's all on camera, yet I continued to go to the lessons until the rescheduling problem happened. My friend read the reviews and notified me that TJs past animal abuse has been talked about in other reviews, yet nothing has been done to change staff.(review on yelp incase anyone wants to read about past abuse someone else experienced) It's been almost 2 YEARS and I have not been sussesful in getting my money back. They say you can only get refund if 2 lessons or less have happened. I did not get to finish the first course out of 3 courses! If the trainer never contacted me to reschedule- THAT IS THE TRAINERS ISSUE NOT MINE. I want a refund or to be able to finish my classes at another location where my dog is not abused. I am essentially giving $300 to a company for free.
  • KA
    Kris Artis
    Jul 10, 2023
    2.0
    I did not find the training to be helpful at all. I went through the first class and knew it wasn't what I wanted, but I gave it another chance. The next class, I still felt the same way. I felt it would be better if we were shown how to initiate the commands to our dogs, instead, we were told. Before the third class I canceled/withdrew from the class with Petco and the Trainer. I expressed my concerns and chose not to disclose a few others. What I chose to keep private were statements the trainer made that I felt were inappropriate. Petco stated a refund would be more than likely issued. I received an email stating it was denied and would need to talk to the store manager. I spoke to the trainer and she said there was nothing she could do because the office denied it. After reviewing the refund policy, I would've needed to cancel prior to the start of the second class.

Frequently Asked Questions About Petco Dog Training

How much are adult dog training classes at Petco Tremont?

Individual 6-week long classes are available at $149 each. Petco also offers several package options like our Dog Training Essentials package for $249 which consists of 12 weeks of classes. Complete Packages are also available for $379 which include three classes.

How much do puppy training classes at Petco Tremont cost?

Our $249 Puppy Training essentials package covers all the puppy training basics with 12-weeks of Puppy Level 1 and Puppy Level 2 training. Alternatively, our 6-week long Puppy Level 1 and 2 classes can be bought individually for $149 each.