Petco

4.2
1657 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Cleveland Pet Store located at 3387 Steelyard Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3387 Steelyard Dr, Cleveland, OH
44109-2383, United States

Hours

Reviews

4.2
1,647 reviews
5 stars
928
4 stars
384
3 stars
180
2 stars
60
1 star
95

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were some reports of unprofessional behavior from certain employees.

Grooming Services

Grooming experiences were mixed, with some customers expressing satisfaction with specific groomers while others reported poor service and unprofessionalism.

Product Availability

Customers noted issues with product availability, particularly regarding specific brands and restocking of items.

Customer Service

While many reviews highlighted positive customer service experiences, there were significant complaints about unhelpful or rude staff, particularly in the grooming department.
  • CS
    Certain Sundries
    6 days ago
    5.0
    I go to the Steelyard Petco regularly, and my dog loves getting all the sniffs. Sometimes he gets attention from the employees; this time, every employee petted him, gave him treats from the cookie bar , and gave him lots of love. He is a deaf pittie and thinks everyone is his best friend, so he was thrilled (though he did have something to say when the treats stopped 😆). Thank you for giving my boy lots of love and letting him show off the signs he knows!
  • NN
    Nicole
    Jan 4, 2026
    1.0
    Went to this store just to get curved shears and thinning shears yet couldn’t find any where it’s supposed to be. Asked an employee and they claimed they don’t carry those. Truly disappointing
  • CK
    Cheryl Kachmarik
    Jan 1, 2026
    5.0
    Best pet store in our area.
  • JS
    Johnson, Shelly
    Dec 21, 2025
    5.0
    Great helpful staff! Not pushy just made us aware of what was on sale.
  • AB
    Alexis Byers
    Dec 7, 2025
    5.0
    I had a great experience at this pet store. The staff was friendly, knowledgeable, and happy to answer all my questions. The selection of pet supplies was impressive—everything from food and toys to specialty items was well-organized and easy to find. The store was clean and welcoming. Overall, it’s a reliable place for both new and experienced pet owners.

Frequently Asked Questions About Petco

Does the Petco Tremont location have a vet hospital?

No, Petco Tremont does not have a full-service vet hospital.

Does Petco Tremont offer vaccinations?

Yes, Petco Tremont provides vaccinations.