Customers consistently praised the staff for being friendly, accommodating, and genuinely caring for the dogs.
Communication
The business excels in communication, providing regular updates and photos of the dogs during their stay.
Facility Cleanliness
The facility is noted for being clean and well-maintained, contributing to a positive experience for both pets and their owners.
Customer Experience
Many reviews highlight the positive experiences of both pets and owners, with dogs showing excitement to return, indicating a strong bond with the staff.
Flexibility
The business is recognized for its flexibility in accommodating last-minute requests and special needs.
JD
Jennifer Davis
Nov 1, 2025
5.0
The staff was amazing and very accommodating. I can't wait for them to open up the second location so more people can have their pups taken care of by this great team! Izzy will definitely be back!
RR
Rodney
Sep 28, 2025
5.0
Friendly staff! Management Team Professional
MR
Melissa Reichard
Sep 25, 2025
5.0
Max and Alayna's Paws Play was first recommended to me by a coworker and I am so grateful that he did! Our pup has been going for over a year now for both daycare and boarding and she can't wait to run through the doors each time. The staff are friendly, welcoming and genuinely love all of the dogs and get to know their unique personalities. I recently left behind an item from a boarding stay that I assumed would be tossed or donated within a few days. I was blown away when they still had it and proactively gave it back to me months later during a daycare visit. While I no longer work downtown, Paws Play is still worth the trip to give our girl a great time with great people :)
DM
Dawn Missory
Sep 10, 2025
5.0
Needed a place to leave our pup while traveling thru town. We wanted to visit the Rock and Roll Hall of Fame. The staff were great, the location was only minutes away and the price very great.
CS
Cynthia Palmer Szafraniec
Sep 3, 2025
5.0
Our dog loves Paws Play- she can’t wait to go! Play is constantly supervised. She is excited to see the staff and is so happy to play with the other dogs!
Frequently Asked Questions About Max and Alayna's Paws Play
What services does Max and Alayna's Paws Play offer?
Max and Alayna's Paws Play offers dog daycare, dog boarding, and dog grooming services.
Where is Max and Alayna's Paws Play located?
It is located at 1277 East 12th Street, Cleveland, OH 44113, United States.
What are the operating hours of Max and Alayna's Paws Play?
They are open Monday to Friday from 7:00 AM to 6:30 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
How can I make a reservation at Max and Alayna's Paws Play?
You can make a reservation by visiting their contact page at https://www.pawsplaycle.com/contact/.
What is the best way to contact Max and Alayna's Paws Play?
You can contact them by phone at +1 216-284-1729 or by email at info@pawsplaycle.com.
Does Max and Alayna's Paws Play have a social media presence?
Yes, they can be found on Facebook at https://www.facebook.com/PawsplayCLE and on Instagram with the handle 'pawsplaycle'. They also have a YouTube channel.
Are there any nearby coffee shops where I can wait while my pet is being cared for at Max and Alayna's Paws Play?
Yes, Wheelys Cleveland and Starbucks are nearby coffee shops where you can relax while your pet is at the facility.
Is there parking available near Max and Alayna's Paws Play?
The Civic Center District nearby offers parking facilities, making it convenient to visit Max and Alayna's Paws Play.
What nearby attractions can I visit before or after my pet's visit to Max and Alayna's Paws Play?
You can visit The Avenue District, a landmark with accommodations and real estate, and Erieview Tower, a historical building and monument, nearby.
Are there any nearby automotive services close to Max and Alayna's Paws Play?
Yes, Rad Air Complete Car Care and Tire Center is nearby for any automotive, tire, or oil change needs.