Petco

4.3
816 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Cincinnati Pet Store located at 8525 Winton Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
8525 Winton Rd, Cincinnati, OH
45231, United States

Hours

Reviews

4.3
809 reviews
5 stars
514
4 stars
162
3 stars
58
2 stars
27
1 star
48

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and professional.

Grooming Issues

Several reviews highlighted poor experiences with grooming services, including rude staff and unsatisfactory results.

Product Availability

Customers expressed frustration over inconsistent product availability, particularly with online orders and specific items in-store.

Pricing Concerns

Multiple reviews noted that prices were considered high, with some customers feeling that the value did not match the cost.

Store Cleanliness

The store was generally described as clean and well-organized, contributing positively to the shopping experience.
  • LE
    Lucy Enderle
    1 day ago
    1.0
    The people grooming the animals are very rude and disrespectful. The manager especially is rude. The manager has argued multiple times that I can’t stay in the store while they are grooming my dog (which is not true) also claims that my family and I have been lying about when we take our dog in to get his nails buff. Which is wrong, I am sorry that yall don’t know how to file properly. Will NEVER be taking my dog back there.
  • GC
    gabriela cambar
    2 days ago
    1.0
    No me gustó el trato que me dieron en esta tienda no volveré más una señora me trato Super mal, yo le dije que quería peces y me dijo que no me podía llevar esos peces y que por qué no hicieron una tienda que yo puedo elegir lo que yo quisiera, me hizo enojar mucho, yo había ido la semana anterior a comprar peces y otra señora me atendió y ella sí me dejó agarrar los peces que yo quisiera en vez una señora que tiene un camaleón en su camiseta, me trató demasiado mal 😠😠
  • SS
    Saquita Smith
    Dec 30, 2025
    5.0
    Very friendly service, clean store!!
  • AK
    ashleigh king
    Dec 11, 2025
    5.0
    Had everything i needed
  • RH
    Rick Harmon
    Nov 23, 2025
    3.0
    My wife ordered 5 items online to be picked up. She received notice that all 5 were not available to be picked up. I ended up going into the store to get one of the items and saw that all 5 were available in the store. Seems silly to advertise product pick up when in reality this is not an option. With a 10 week old puppy that we just got this weekend it makes me want to look elsewhere for puppy supplies, especially when this store is so very convenient.

Frequently Asked Questions About Petco

Does the Petco Cincinnati location have a vet hospital?

No, Petco Cincinnati does not have a full-service vet hospital.

Does Petco Cincinnati offer vaccinations?

Yes, Petco Cincinnati provides vaccinations.