Business Details
About
Pet StorePet supply storeAquarium Shop
Visit your Cincinnati Pet Store located at 7769 Five Mile Rd. for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
421 reviews
5 stars
266
4 stars
85
3 stars
29
2 stars
13
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.
Store Cleanliness
The store is generally noted as clean and organized, contributing positively to the shopping experience.
Product Availability
Customers expressed frustration over stock issues, particularly with specific pet food brands and live animals, indicating inconsistent product availability.
Pricing Concerns
Several reviews highlighted that prices are perceived as high compared to competitors, which may deter some customers.
Staff Knowledge
Many customers appreciated the knowledgeable staff who provided helpful advice and assistance during their visits.
- SDSavanna Diamond2 days ago5.0Always happy, friendly, and eager to help ya.
- MKMarie KennedyOct 21, 20251.0I only gave a one star because zero stars are not an option. Roscoe and I have been coming here for years and I have never had somebody get an attitude because my dog hiked his leg. It was just a fake when we came in through the door & the cashier got noticeably irritated. I explained it’s OK, it was a fake pee and if it wasn’t, I would clean it up. I then asked her where the flea tick medicine is at, and she just pointed to an aisle, which is totally fine. When we were in that aisle, she happened to be going past. I asked her if they have any pills for flea and tick preventative and she said they do not and I said OK. Then she gasped and stomped her foot and I asked is everything OK and she said well your dog just peed. I said that’s fine. I will clean it up, this is a pet store. It’s probably common. As I was leaving, there was another lady , and I very politely let her know that her associate had an attitude the entire time and all she could say was, oh that’s just her mannerism. I said well that’s not OK when you’re in customer service and especially not OK when you are dealing with animals. She should not have been rude to me. The lady then replied, well she wasn’t being rude, you get used to it. I said that’s no excuse to treat customers the way she did. It was not until a friend of mine and her husband came in with their dog that all of a sudden, the woman said, well I am sorry about that. I am seldom one to complain about customer service but this is the first bad experience I’ve had here and I am incredibly disappointed and pretty pissed off about it. I am so irritated about it, I will literally be calling the store tomorrow to talk to the manager. Except for those two, everybody I’ve ever dealt with that works here has been absolutely sweet and helpful. Awful experience here
- CBCarol BirkleySep 25, 20255.0Very helpful
- GMGretchen MelvinSep 21, 20251.0No customer service
- TJToney JohnsonSep 14, 20253.0There sit says there open till 8pm on Sunday Drove all the way out there from Goshen .hours posted on the store says they close at 7pm
Frequently Asked Questions About Petco
Does the Petco Cincinnati location have a vet hospital?
No, Petco Cincinnati does not have a full-service vet hospital.
Does Petco Cincinnati offer vaccinations?
Yes, Petco Cincinnati provides vaccinations.
Does Petco Cincinnati offer curbside pickup?
Yes, curbside pickup is available at Petco Cincinnati. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Cincinnati Petco?
Hamster and guinea pig prices vary by location. Call your Cincinnati Petco at 5136249972 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Cincinnati sell dogs?
No, Cincinnati Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of products and services does Petco Cincinnati offer?
Petco Cincinnati offers premium pet foods, expert training, vaccination services, and a wide range of pet supplies to nurture the bond with your pets.
Does Petco Cincinnati have a full-service veterinary hospital?
No, Petco Cincinnati does not have a full-service veterinary hospital but provides vaccination services.
What are the operating hours of Petco Cincinnati on weekdays?
Petco Cincinnati is open from 9:00 AM to 8:00 PM Monday through Saturday and from 10:00 AM to 7:00 PM on Sunday.
Is curbside pickup available at Petco Cincinnati?
Yes, Petco Cincinnati offers curbside pickup for eligible products.
Are same-day delivery services available at Petco Cincinnati?
Yes, Petco Cincinnati provides same-day delivery services for your convenience.
Does Petco Cincinnati sell dogs or cats?
No, Petco Cincinnati does not sell dogs or cats. However, through the Petco Love program, customers can meet adoptable dogs and cats from local animal welfare organizations.
Can I book grooming appointments at Petco Cincinnati?
Yes, grooming appointments can be booked online using Petco's reservation system for the Cincinnati location.
Where can I get professional dog training near Petco Cincinnati?
Petco Dog Training and Petco - 5 Mile near the Cincinnati store offer professional dog training services to support your pet's development.
Are there any pet healthcare clinics near Petco Cincinnati?
Yes, the Vetco Vaccination Clinic near Petco Cincinnati provides additional pet vaccination services.
What nearby places can I visit around Petco Cincinnati for food and refreshments?
You can visit the Tin Man Grill food truck or Better Blend - Anderson cafe nearby for delicious food and smoothies before or after shopping at Petco.