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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® in Colerain Township provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
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- Requires appointmentAvailable
Location
Hours
Reviews
4.0
111 reviews
5 stars
74
4 stars
11
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20
- ASAja SteeleNov 15, 20251.0We took our dog to Banfield, Colerain location November 15th 2025 at about 9:15am and at first things were going fairly ok but the atmosphere was just off, first starting with the manage on duty that day. She did explain what was going on but again the demeanor and attitude was off. Fast forward to when we got the call about our dog, apparently the staff was scared and said he was aggressive after they tried pressing his stomach which he was in pain and was sick, the lady proceeded to tell us that he was sick and that he had blood in his urine and feces that was also diarrhea. She then proceeded to give me pricing and ask if I was picking up and I asked what was the fee for him to stay if I didn't make it and she said that he could not stay he had to be picked up. Now When our dog was picked up we were told that he could not return unless he had a muzzle or some sort of medicine that is supposed to calm him, they left our dog sitting in his bleed and feces until we picked up, our dog smelled badly and apparently is sick and we were just trying to get care for him, he is not an aggressive dog at all, just as human if you were sick you would be upset if someone pressed on your stomach and it was painful, the staff there just made it seem as if our dog was just so terrible and the worse dog ever and that he made it hard to do their job. They put him on a special food to help get his gut back in order and then we were told if we didn't buy it that day they would not release him to us but these were the same people who told us that he could not stay over night if we couldn't make it before they closed. The service there was horrible and neither one of our dogs will be coming back, I don't believe our dogs or any other dogs are in good hands there, We will not tolerate the disrespect and out right neglect of our animals, the staff should be ashamed of the business that they are giving customers and the business that we received yesterday. We even had to go to the back to get our own dog they would not bring him out, we basically did their job for them.
- DNDj NovaSep 13, 20255.0Gizmo had a good experience! He wasn't scared. Just chilling!😎
- KWKimberley WolfSep 12, 20255.0My hyper Chihuahua Rivers always gets extra special care. Staff is always friendly and patient with us. Thank You! Kim
- UWUstilla WoodsSep 11, 20255.0Sasha is treated like she is one of their dogs. They always check on her after her visits jto make sure she is okay.
- MEMarkets ExpressFeb 7, 20255.0Once informed my pup was a bit vicious, they made sure she could be cared for while keeping everyone safe. Great job!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Colerain?
Banfield Pet Hospital in Colerain is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency pet care services?
No, Banfield Pet Hospital does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals as needed.
What types of preventive care services does Banfield offer?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans include annual exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more to maintain your pet's health.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their website or use the Banfield app available on iOS and Android.
Does Banfield offer remote veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice through Vet Chat™ on the Banfield app.
What services are available at Banfield Pet Hospital?
Services include preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, microchipping, DNA testing, and end-of-life care.
Which nearby pet-related stores can I visit alongside Banfield Pet Hospital?
PetSmart and PetSmart Dog Training are nearby, offering pet supplies and training services that complement your visit to Banfield.
What shopping centers are close to Banfield Pet Hospital for a convenient visit?
Colerain Towne Center is nearby and offers a variety of shopping options, making it easy to combine errands with your pet's appointment.
Are there dining options near Banfield Pet Hospital for before or after my appointment?
Yes, dining options near Banfield include Wendy's, Burger King, and Steak 'n Shake for quick meals.