Animal Ark Pet Resort

4.4
652 reviews

About

KennelPet ServicesPet Boarding ServicePet GroomerPet Day Care
Animal Ark Pet Resort is your local family-owned and operated kennel, pet daycare, pet grooming, and pet boarding service in the Cincinnati, OH area.

Details

  • Wheelchair accessible entranceAvailable

Location

Animal Ark Pet Resort
2150 Struble Rd, Cincinnati, OH
45231, United States

Hours

Reviews

4.4
652 reviews
5 stars
483
4 stars
83
3 stars
25
2 stars
11
1 star
50

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Customers consistently praised the grooming services, highlighting the skill of groomers like Michelle and Addie.

Staff Friendliness

Many reviews noted the friendly and caring nature of the staff, contributing to a positive experience for both pets and owners.

Pet Care

Overall, customers felt their pets received good care during boarding and daycare, with many pets appearing happy and well-treated.

Facility Cleanliness

While some reviews praised the cleanliness of the facility, others reported issues with unsanitary conditions, particularly in kennels.

Communication Issues

Several customers experienced problems with communication regarding their pets' care, including missed feeding instructions and lack of updates.
  • DD
    Daniel DogTreats
    Nov 10, 2025
    5.0
    Lovely caring people
  • CM
    cheyanne mills
    Nov 4, 2025
    1.0
    I've changed groomers due to my dog being mistreated at a previous groomer. I took her to animal arc once prior and it was an amazing experience maybe her second visit was bad because Darlene cut her right underneath her eye when I called to ask about it I was told to come back so she can take a look at it because she couldn't believe she cut her ! When I got back to the clinic we were asked why were we there and I said to speak with Darlene and the young man at the front desk was very rude (11/4/25) When my dog seen Darlene she immediately started shaking and hiding from Darlene and whining . I asked her did she see the cut when we left and she still continued to say she might have so I asked for the manager she thought I wasn't going to come back and that it would be brushed away. She finally admitted that she did cut my dogs eye and continued to not take accountability. Darlene goes on to say she’s seen bigger cuts and it wasn't that bad no sympathy or pure intentions at all I did not want my money back. I genuinely just wanted an explanation and was concerned due to her acting, oblivious on the phone and once I returned, she was very rude.Becky is the manager and was very kind and understanding (even offered a credit) but I just rather not have my dog somewhere that makes both of us uneasy . Apologies were accepted and we left
  • LL
    Lois
    Oct 21, 2025
    5.0
    Love Animal Ark for their Day Care Camp and also their grooming, Michelle.
  • YS
    Yvette Simpson
    Oct 8, 2025
    5.0
    Great place for grooming and boarding. Michelle the groomer is the best.
  • CH
    CJ Hudson
    Sep 9, 2025
    5.0
    We have used Animal Ark for the past 25 years for our dogs. Everything has always gone great! Our dogs always have a good experience from day care to group play to grooming. I always feel like my dogs are safe! Friendly staff!

Frequently Asked Questions About Animal Ark Pet Resort

Do i need a appointment to get my dogs cut ?

yes we offer walk in dog cutting services , as long as the there is groomer

how often should i get my dog groomed?

It depends on the dogs breeds most bred did to be groomed every 2 months