Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Centerville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.3
256 reviews
5 stars
176
4 stars
41
3 stars
6
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Customers consistently praised the staff for being friendly, caring, and knowledgeable, highlighting their dedication to pet care.
Service Experience
Many reviews noted positive experiences with the service provided, including thorough care and follow-up communication.
Pricing Concerns
Several customers expressed dissatisfaction with the high costs of services and wellness plans, feeling they were not always justified.
Customer Service Issues
A few reviews mentioned negative experiences with customer service, particularly regarding communication and handling of billing issues.
Facility Cleanliness
The clinic was frequently described as clean and well-maintained, contributing to a positive overall impression.
- SMsamira makkiNov 8, 20251.0took the Vet 1 week to reach out to me with my puppy result after calling 3 times than asked if he could continue his antibiotic because he was responding to antibiotic well but haven't heard anything from the vet. I lost my best friend and baby because of this. I would never recommend anyone going to this place at all. I just canceled his wellness plan since he has passed on and after discussing this matter with my family, I am also cancelling my other 5 fur baby wellness plan.
- CSCandace StevensNov 2, 20255.0The scheduling was a bit messed up but they fixed it and the service was great.
- SSSandra ScheveOct 2, 20251.0The insurance is too expensive and I’m not permitted to see my pet be treated by the vet. I want my policy cancelled.
- CSCarol ScardinoSep 11, 20255.0The staff and Dr. Clinger are great! My pets typically see Dr. Clinger, and one other Dr who was also great. Dr Clinger is super practical and realistic about the approach to a health issue. She'll note a stepped approach, so you can see if a more moderate course of action will work and then note what next steps should be if we're not seeing results. She really listens to your concerns and uses her expertise to make a plan. My pets and I are really grateful for the quality, knowledgeable, and personalized care we get from everyone at the Feedwire location.
- LGLisa Goris-MaySep 10, 20255.0Amazing service, great staff
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Centerville offer?
Banfield Pet Hospital provides quality health and wellness care including routine vaccinations, microchipping, dental and surgical care, parasite control, nutrition advice, spay/neuter services, end of life care, and DNA testing.
What are the operating hours of Banfield Pet Hospital in Centerville?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield provide emergency care services?
No, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside hours, please contact your local emergency hospital.
Can clients access veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can get 24/7 remote pet care advice and triage support via Vet Chat™ through the Banfield app.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, dental care, nutritional consultations, and more, renewing automatically every 12 months.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online through their website or through the Banfield app available on iOS and Android.
Is Banfield Pet Hospital welcoming to the LGBTQ community?
Yes, Banfield Pet Hospital is welcoming to LGBTQ clients.
Are appointments required to visit Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments for visits.
What nearby places can I visit around Banfield Pet Hospital in Centerville?
Nearby locations include PetSmart for pet supplies, Marshalls for clothing, Fresh Thyme Farmers Market for groceries, and Starbucks or Saxbys Coffee Centerville for coffee.
How can the nearby Medix Urgent Care assist me during my visit to Banfield Pet Hospital?
While Banfield does not provide emergency care, Medix Urgent Care near the hospital can provide emergency and urgent medical services if needed.
What nearby dining options are available around Banfield Pet Hospital?
Nearby restaurants include The Great Greek Mediterranean Grill, Pizza Hut Express, Panda Express, Tokyo Sushi & Grill, and Cooper’s Hawk Winery & Restaurant, offering a variety of dining choices before or after your visit.