Banfield Pet Hospital

4.1
229 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Beavercreek provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
2500 N Fairfield Rd, Beavercreek, OH
45431, United States

Hours

Reviews

4.1
227 reviews
5 stars
147
4 stars
27
3 stars
14
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, caring, and attentive to both pets and their owners.

Quality of Care

Many reviews highlighted the thoroughness and compassion of the veterinarians and technicians, particularly during difficult times.

Appointment Availability

Several customers expressed frustration with long wait times and difficulty in scheduling appointments, especially for urgent care.

Communication Issues

Some reviews noted problems with communication, including misunderstandings about services and lack of follow-up.

Facility Management

There were complaints about disorganization and staffing shortages, leading to longer wait times and service delays.
  • TA
    Tara and joe Adrian
    Nov 7, 2025
    5.0
    Felix was treated like gold and loved he didn't even care that he got vaccinated they are really great at Banfield
  • RB
    reshauna bolds
    Nov 1, 2025
    5.0
    They are always so nice! It’s really cute that they have the dog’s name on the board, making the experience personal.
  • MM
    Maddie Moore
    Sep 27, 2025
    5.0
    Taught me a lot
  • ST
    Seth Teeters
    Sep 24, 2025
    1.0
    You need to change your name from Pet Hospital to just clinic or healthcare center. We pay for their subscription based vet services and we’re not impressed by Beavercreek in particular. When faced with a pet emergency, we brought our cat into Beavercreek and were turned away at the door. We were told they were not a hospital and to contact another branch or MedVet. It’s in your name. My cat was dying. On top of that, their phone tree remains closed until 9:00 am despite their hours opening at 8:00 am. Every visit here seems to be a bit disorganized and that’s disappointing considering the other locations aren’t as bad. If you have a pet and find Banfield convenient, choose another location. If they would’ve helped, our Gus may still be with us. Wish it were different.
  • JG
    Jo Ann Garrod
    Sep 16, 2025
    1.0
    The last time was a long wait...but about a week later my furbabie was SICK and I called and was told that he had to wait 2 weeks for appointment...that doesn't work for me when my little one was SICK...I have since changed to a wonderful real veterinarian. I will never need your services again and also have told all of friends and with you being affiliated with Pet Smart ALL of my friends know all across the country.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.