Petco

4.1
903 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Beachwood Pet Store located at 24001 Chagrin Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
24001 Chagrin Blvd, Beachwood, OH
44122, United States

Hours

Reviews

4.1
883 reviews
5 stars
504
4 stars
183
3 stars
88
2 stars
35
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported inconsistent service experiences.

Grooming Quality

Grooming services received mixed reviews, with some customers expressing satisfaction while others reported poor experiences and dissatisfaction with the results.

Store Cleanliness

Feedback on store cleanliness was varied; some customers noted clean and organized spaces, while others pointed out issues with cleanliness.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over stock issues and pricing.
  • TS
    Tina Stigall
    Jan 3, 2026
    5.0
    I came into the store looking for an item for my daughters tarantula, and I came across the kindest, sales person ( JD ) he was holding a small bearded dragon, which prompted me to ask many questions regarding bearded dragon (Possum ) was his recent name given by the associate. JD answered all of my many questions about bearded dragons, was very friendly and very knowledgeable. I was so impressed by JD and Possum that even though I live in Lakewood, OH and there are closer locations to me, We came back to Beachwood to take home Possum and we are very pleased. Thank you JD!
  • JM
    Joyce Moore
    Dec 29, 2025
    5.0
    The staff was extremely helpful and answering my questions for my heating light.
  • RD
    Raymond Daniels
    Dec 20, 2025
    5.0
    Awsome staff great deals on Christmas toys for your pets clearance
  • AW
    Alex Washington
    Dec 7, 2025
    5.0
    Danni was amazing. Very knowledgeable and personable. Because of her I am even more excited about my purchases
  • KK
    Ken
    Dec 2, 2025
    5.0
    What a great place to shop. I pass a few different pet stores on my way to this one. The employees are great to talk to you, they are down to earth, they don’t talk to you like they are reading off a script, they are always joyful and happy. I’ve walked into this pet store and I’ve seen the employees dancing and singing with customers and others rolling around on the ground with a dog. JD and Dani are great with my annoying questions, the cute bubbly brunette actually caught that I was having a bad day and went out of her way to ask me why I was having a bad day, after her and I chatted for a few and I left, I actually felt a sense of relief from the day I was having. This is not typical customer service you will see at other corporate establishments and it’s a breath of fresh air to walk into.

Frequently Asked Questions About Petco

Does the Petco Beachwood location have a vet hospital?

Yes, Petco Beachwood has a full-service vet hospital.

Does Petco Beachwood offer vaccinations?

Yes, Petco Beachwood provides vaccinations.