Family Animal Hospital

4.6
150 reviews

About

Veterinarian
At Family Animal Hospital, located in Batavia, OH, you'll find our veterinarians and staff committed to providing quality care for your pets. From dental care and orthopedic surgery to pediatrics and geriatrics, we will take very good care of your pet.

Location

Family Animal Hospital
333 West Main Street, Batavia, OH
45103, United States

Hours

Reviews

4.6
150 reviews
5 stars
125
4 stars
11
3 stars
3
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion towards pets, especially during difficult times.

Communication Issues

Several reviews highlighted problems with communication regarding pricing and treatment plans, leading to customer dissatisfaction.

Mixed Experiences

While many customers had positive experiences, a significant number reported serious concerns about care quality and professionalism.

Pricing Concerns

Customers frequently mentioned unexpected price increases and perceived overcharging for services.

Friendly Staff

The staff was often described as friendly and welcoming, contributing to a positive atmosphere for both pets and their owners.
  • EO
    Erin Overmann
    Nov 12, 2025
    5.0
    I am a patron for over 15 years! Dr. Bard and the staff are extremely professional and kind. You feel the level of care, expertise and understanding for your companion as soon as you enter their doors. I take great comfort in knowing my family is in their compassionate, knowledgeable hands. (photo is of my bestfriend Mose, who they aided me with and always cared for on our visits - from his puppy days all the way through to his passing at 15)
  • HH
    Heather Huddle
    Nov 6, 2025
    5.0
    They are so nice and understanding here. I've been taking my dog here and they helped with his seizures, and in the long run we had to put him down and they were so nice and helped with that difficult time. There prices are lower than any other vet I've looked into.
  • AD
    Anna Dwertwoman
    Nov 5, 2025
    5.0
    Love the staff. Especially Dr Julie.
  • ML
    monica long
    Oct 31, 2025
    5.0
    They have always been wonderful with our pets.
  • LL
    Lindseyann
    Oct 20, 2025
    1.0
    Worst experience I’ve had at a vet. My cat came in for an infected tumor on her stomach, they gave her a look over (10 minutes TOPS) and said she needed medication and surgery. Which we planned, the most available date was two-three weeks out, A week in we noticed she was getting sicker, they gave no advice, other than go to a anima ER, there was no opening in the surrounding area, over an hour in all directions! They refused to see her until the surgery day, in which she died two days before. They only prioritize patients that have been going there. They were kind people, sweet and good to her in the few minutes we were there. I would NEVER suggest them to anyone looking for pet care.

Frequently Asked Questions About Family Animal Hospital

What should I do to prepare for my appointment?

For your convenience, we have provided a detailed preparation form on our website. We recommend reviewing this form prior to your visit to ensure you are fully prepared for your appointment.

What do I do if my pet is injured or sick?

If your pet is injured or ill, please contact our office immediately. Our veterinary team will assess your pet's condition and provide appropriate care and treatment.