At Family Animal Hospital, located in Batavia, OH, you'll find our veterinarians and staff committed to providing quality care for your pets. From dental care and orthopedic surgery to pediatrics and geriatrics, we will take very good care of your pet.
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Professionalism
The veterinarians and staff were frequently described as professional, knowledgeable, and attentive to both pets and their owners.
Pricing Issues
Several reviews mentioned concerns about misleading pricing and unexpected charges, leading to dissatisfaction among some customers.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews highlighting poor communication and care failures.
Long-term Trust
Numerous long-time clients expressed their loyalty and trust in the clinic, indicating a strong reputation built over many years.
CB
Conor Bolger
Dec 16, 2025
1.0
I had my dog seen yesterday and was given no drugs for his obvious cancer. I called again today and was met by one of the rudest receptionist I have met. She reclaimed my dog's issue and called me and my family liars. Avoid this clinic like the plague. These people only care about money and laugh at real problems. Give Dr. Gabe a chance, his clinic isn't greedy such as this.
EDIT: We understand our dog is unwell, being condemned by the vet in a review is another thing... ghoulish behavior from this practice
KR
KYM RAMSEY
Dec 4, 2025
5.0
Family Animal Hospital has been by my side for more than 20+ years, seeing my seven dogs through all stages of their lives. As a leader in our community offering outstanding patient care, Family Animal Hospital has earned a reputation of excellence in veterinary medical, surgical, and preventative care. Dr. Bard and Dr. DuBois, along with their incredible staff, are devoted to their patients and their families. Simply said, they are the best – go see them! Thank you for all you do! Kym R.
MM
Marcia
Nov 28, 2025
5.0
My babies are new to this hospital and both times I've been here they have been wonderful. Very kind and personable. I'm so glad that I found a good place for my cats. The receptionist is warm and kind, the nurse (crytal) i believe was so sweet and helpful, and the Dr very professional and knowledgeable. Take your babies here!
EO
Erin Overmann
Nov 12, 2025
5.0
I am a patron for over 15 years! Dr. Bard and the staff are extremely professional and kind. You feel the level of care, expertise and understanding for your companion as soon as you enter their doors. I take great comfort in knowing my family is in their compassionate, knowledgeable hands. (photo is of my bestfriend Mose, who they aided me with and always cared for on our visits - from his puppy days all the way through to his passing at 15)
HH
Heather Huddle
Nov 6, 2025
5.0
They are so nice and understanding here. I've been taking my dog here and they helped with his seizures, and in the long run we had to put him down and they were so nice and helped with that difficult time. There prices are lower than any other vet I've looked into.
Frequently Asked Questions About Family Animal Hospital
What should I do to prepare for my appointment?
For your convenience, we have provided a detailed preparation form on our website. We recommend reviewing this form prior to your visit to ensure you are fully prepared for your appointment.
What do I do if my pet is injured or sick?
If your pet is injured or ill, please contact our office immediately. Our veterinary team will assess your pet's condition and provide appropriate care and treatment.
What types of rehabilitation services do you offer?
Our rehabilitation services include a range of exercises and specialized equipment designed to improve your pet's health and mobility. These exercises can be performed at our facility or in the comfort of your home, depending on your preference and your pet's needs.
What types of services does Family Animal Hospital provide?
Family Animal Hospital offers veterinary hospital services including medical examinations, dental care, soft-tissue and orthopedic surgery, spaying and neutering, preventive healthcare, rehabilitation, boarding, and baths.
How can I prepare for my pet's appointment at Family Animal Hospital?
You can prepare for your appointment by reviewing the detailed preparation form available on Family Animal Hospital's website prior to your visit.
What should I do if my pet is injured or sick?
If your pet is injured or ill, contact Family Animal Hospital immediately. Their veterinary team will assess your pet's condition and provide appropriate care and treatment.
What are the hospital's business hours?
Family Animal Hospital is open Monday to Friday from 7:30 AM to 5:00 PM, Wednesday until 7:00 PM, and Saturday from 7:30 AM to 1:00 PM. The hospital is closed on Sundays and major holidays.
What emergency assistance is available after hours?
For after-hours emergencies, you can call Care Center at (513) 530-0911 or Med Vet at (513) 561-0069.
Where is Family Animal Hospital located?
Family Animal Hospital is located at 333 West Main Street, Batavia, OH 45103, USA.
What payment options does Family Animal Hospital accept?
Family Animal Hospital accepts cash, check, Discover, MasterCard, and Visa for payment.
Are there any convenient nearby places to visit or use services around Family Animal Hospital?
Nearby you can visit Galaxy of Beauty for beauty and hair services or stop by Fluff & Fold for laundry needs. The Batavia Post Office and Bureau of Motor Vehicles are also close by for postal and DMV services.
How can the nearby Bureau of Motor Vehicles help customers visiting Family Animal Hospital?
If you need to take care of vehicle registration or licensing, the nearby Bureau of Motor Vehicles Deputy Registrar and Batavia Licensing Agency provide transportation and government services conveniently close to Family Animal Hospital.
What local dining options are available near Family Animal Hospital?
Snappy Tomato Pizza, located nearby, offers Italian and pizza dining options, perfect for grabbing a meal before or after your visit to Family Animal Hospital.