Petco

4.4
1182 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Avon Pet Store located at 35860 Chester Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
35860 Chester Rd, Avon, OH
44011, United States

Hours

Reviews

4.4
1,176 reviews
5 stars
762
4 stars
228
3 stars
98
2 stars
26
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their knowledge and willingness to assist.

Grooming Services

Mixed reviews on grooming services; while some customers were very satisfied, others reported poor experiences and unprofessional behavior from staff.

Store Cleanliness

The store is frequently noted for being clean, organized, and well-stocked, contributing to a positive shopping experience.

Pricing Concerns

Several customers expressed concerns about high prices, particularly for certain products and services.

Veterinary Services

Negative feedback regarding the Vetco clinic, with reports of unprofessional behavior and inadequate service.
  • CP
    Chere Peshek
    Jan 1, 2026
    5.0
    Nate was super helpful. He helpped me with finding picking out all of the nessesities for setting up a new aquarium. He even made suggestions for plants that would be easy to care for and grow in my new set up. Thank you for your wonderful customer service, It made my day. I left Petco with a smile on my face and all the things to set up my new aquarium.
  • RS
    Ricky Stone
    Dec 22, 2025
    4.0
    Good pet store
  • SJ
    Sue Jewell
    Dec 7, 2025
    5.0
    Chester Road Petco is an absolutely delightful store! I purchased a couple of small aquariums for my grandsons, and the staff in that department were simply brilliant, so patient, along with great knowledge of all facets. They are so joyful and passionate in dealing with all customers, as I saw as my husband was selecting products. A great holiday experience!
  • NK
    Nick Kusmer
    Nov 29, 2025
    5.0
    5 stars specifically for Ted aka Fish Tank Jesus. I definitely never thought that a petco would be my go to fish store. He loves fish and you can tell just by how he talks about them. He has helped me multiple times from fixing water quality problems to getting my fish to glow up to helping educate us on our fin filled journey of fish keeping. There is a lot of very knowledgeable fish keepers in Ohio, pretty cool that one of the best is at my local petco.
  • DC
    Denise Chulik
    Nov 24, 2025
    4.0
    It was fine. It's clean, well-stocked with nice merchandise and staffed with efficient, pleasant, helpfu people. The prices, however, were beyond my budget for the most part. If that ever changes, I'll be back for a shopping spree.

Frequently Asked Questions About Petco

Does the Petco Avon location have a vet hospital?

No, Petco Avon does not have a full-service vet hospital.

Does Petco Avon offer vaccinations?

Yes, Petco Avon provides vaccinations.