Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Aurora provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.5
216 reviews
5 stars
175
4 stars
12
3 stars
4
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, attentiveness, and professionalism in handling their pets.
Expertise
Dr. Beach received numerous commendations for her expertise and compassionate care, with many customers expressing trust in her recommendations.
Communication Issues
Several reviews highlighted problems with communication, including lack of updates during procedures and misunderstandings regarding treatment costs.
Mixed Experiences
While many customers had positive experiences, some reported serious concerns about care quality and customer service, indicating inconsistency across visits.
Wellness Plans
The wellness plans were appreciated by some for their value, but others criticized them for perceived high costs and lack of transparency.
- NGNoelle GroeningNov 16, 20255.0The best pet hospital in the area. Doctor Beach and Doctor White are incredible people. Nathan at the front desk is always so nice and kind. I couldn’t ask for a better place to take my pups - Aurora Banfield provides the best care. Thank you for all you do! Penny and Atlas appreciate everything you guys do for us!
- JBJen BeeOct 4, 20255.0Very appreciated rustworthy expertise!
- MBMonica BSep 15, 20254.0Our groomer and service was great! She was very attentive and courteous. Missed 1 star because of the strong offensive odor in the grooming area.
- VSVanessa SteeleAug 20, 20254.0Everyone is really great and very kind and patient which I find the most important. We actually go to Aurora location because that’s the best location we have found through Banfield so I hope that reminds people where to go not all of the chains are the ones you expect. And what I mean by that is I found a good Banfields in Aurora, but I was getting upset because of the other place and I won’t mention it because I’m not going to tell anyone down just wasn’t for us so we drive an hour when we take our animals, but they are awesome to our animals and they’re very sweet to us as well. God bless them all.
- JCJoyce CloudMar 20, 20215.0Good afternoon we always have a great experience Thank you .
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the main services offered by Banfield Pet Hospital in Aurora?
Banfield Pet Hospital in Aurora offers services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
Does Banfield Pet Hospital provide emergency pet care services?
No, Banfield does not provide emergency care. However, you can call during hospital hours for urgent care advice or referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan includes annual preventive care like exams, vaccines, early screening diagnostics, nutrition and dental consultations. Wellness plans are not insurance but offer discounts on treatments.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can access remote pet care advice 24/7 through Vet Chat™ on the Banfield app.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments with your pet, drop-off appointments where they contact you when your pet is ready, and virtual visits for Optimum Wellness Plan clients.
What are the operating hours for Banfield Pet Hospital in Aurora?
They are open Monday to Saturday from 8:00 AM to 6:00 PM and Sunday from 10:00 AM to 5:00 PM. The hospital is closed on certain holidays like Thanksgiving and Christmas days.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment using their online reservation link or through the Banfield app available on iOS and Android.
Which nearby pet-related stores can I visit before or after my appointment at Banfield Pet Hospital?
You can visit PetSmart near the hospital, which offers pet store and pet services for your convenience.
Are there nearby shopping options close to Banfield Pet Hospital?
Yes, nearby you can find Michaels for arts and crafts, Walmart Aurora - Market Place Dr for general shopping, and several clothing and sporting goods stores like Old Navy, Dick's Sporting Goods, and Gabe's.
What other services near Banfield Pet Hospital could be helpful for pet owners?
You can access shipping services at the nearby UPS Access Point location and get pet supplies at PetSmart, both conveniently close to the hospital.