Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Yonkers provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.9
355 reviews
5 stars
227
4 stars
24
3 stars
19
2 stars
12
1 star
73
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their empathy and compassion towards pets and their owners, highlighting the personal touch in their service.
Customer Service Issues
Several reviews mentioned long wait times on the phone and in the office, as well as difficulties in scheduling appointments, indicating a need for improved customer service.
Mixed Experiences
While some customers reported positive experiences with the care and treatment of their pets, others expressed dissatisfaction with the quality of service and communication.
Concerns Over Pricing
Multiple reviews noted concerns about high prices for services and perceived upselling of unnecessary treatments, leading to frustration among some pet owners.
Professional Staff
Despite some negative feedback, many customers acknowledged the professionalism and knowledge of the veterinary staff, particularly in handling complex pet health issues.
- DEDestiny EscobarDec 30, 20255.0I went to DR.A for my dog hysterectomy and mastectomy. She was a phenomenal Doctor very sympathetic, emphatic and informative when it came to my dogs needs. She treated me and my dog with dignity and respect. When it was time for my dog to go to doggie heaven she was there and she treated my dog like she was her pet. She told me that she will be treated with dignity and respect when she is layed to rest. Dr.A is an amazing veterinary. Thank you for making that process a little bit easier.
- ZRZoraida RodriguezDec 18, 20255.0Love there hospitality. Great customer service and professional and caring. Answered all my questions.
- NRNicole RussoDec 10, 20255.0They are awesome 👏
- BTBrenda TintaDec 5, 20251.0I’m a regular customer and usually have no issues with service but today I called early to make an appointment and I was put on a hold for 40 minutes only to have my call sent to voicemail that didn’t allow me to leave a message. Im not sure if they’re short staffed, very busy or just not answering calls. All of these reasons reflect bad on business. I will try to call later but I might start looking for a new place if this keeps happening.
- VCViviana CadenaNov 25, 20251.0I’ve been taking my dog here since he was a puppy. They always said he’s good and healthy. And then I find out he has pancreatitis and it’s been building up overtime. What do you mean it’s been building up overtime and when you’ve been telling me he’s healthy? They overcharge and always want to sell you food. There’s two treatments we can do for my dog. The less expensive one is just treat his diarrhea and vomit. So despite having bad experience here in the past, I came to get medicine to offer my pet some relief. But they refused to see my dog even though they had space. It’s not a problem though. I’m thankful they don’t care about my dog and refuse to see him because I was able to find a new vet, where it’s more affordable and the people are friendly and understanding.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the main services offered by Banfield Pet Hospital in Yonkers?
Banfield Pet Hospital offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, DNA testing, microchipping, spay/neuter procedures, end-of-life care, and surgical services.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside hours, please contact a local emergency hospital.
What are the hospital hours for Banfield Pet Hospital in Yonkers?
The hospital is open Monday through Saturday from 8:00 AM to 5:30 PM and on Sundays from 10:00 AM to 4:45 PM. It is closed on several major holidays including Thanksgiving, Christmas, and New Year's Day.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can get 24/7 remote pet care advice and triage support via the Vet Chat™ feature on the Banfield app.
What is the Optimum Wellness Plan offered at Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, and consultations. Plans renew automatically and cover preventive—not treatment—care with applicable discounts.
How can I schedule an appointment with Banfield Pet Hospital?
Appointments can be scheduled online via their website or the Banfield mobile app. They offer in-room, drop-off, and virtual appointments for wellness plan clients.
Is Banfield Pet Hospital accessible for individuals with disabilities?
Yes, the hospital has wheelchair accessible restrooms and is welcoming to all customers, including the LGBTQ community.
What nearby pet-related services can I visit before or after my appointment at Banfield Pet Hospital?
Nearby Pet Valu offers pet grooming and retail services, which is convenient for getting pet supplies or grooming done when visiting Banfield in Yonkers.
Are there places to eat near Banfield Pet Hospital in Yonkers?
Yes, Wings of New York and Nathan's Famous are nearby fast-food and American restaurants where you can grab a meal before or after your visit to Banfield.
What other useful services are located near Banfield Pet Hospital?
Nearby services include Wells Fargo Bank and several pharmacies like CVS Pharmacy and CVS Beauty, which might be helpful for banking or picking up prescriptions around your pet's appointment.