Petco

4.3
768 reviews

About

Pet StorePet supply store
Visit your Williamsville Pet Store located at 4401 Transit Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4401 Transit Rd 600, Williamsville, NY
14221-6041, United States

Hours

Reviews

4.3
751 reviews
5 stars
459
4 stars
165
3 stars
68
2 stars
23
1 star
36

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The store is generally reported as clean and organized, although some reviews mention issues with cleanliness in certain areas.

Customer Service

Many customers praised the friendly and helpful staff, while some reported poor customer service experiences, particularly in grooming.

Product Selection

Customers appreciate the variety of products available, especially for pets, but some noted high prices and limited options for specific items.

Grooming Services

Grooming services received mixed feedback, with some customers satisfied with the results while others reported negative experiences.

Pricing

Several reviews mentioned that prices are higher compared to competitors, leading some customers to seek alternatives.
  • GB
    Gary Baker
    3 days ago
    5.0
    Very helpful staff good prices great selection
  • LG
    Lucia Getman
    Oct 25, 2025
    5.0
    Store is very clean and organized and the cashiers are friendly
  • AM
    Angela M-D
    Oct 25, 2025
    4.0
    We have 2 pets and we're always looking for fun things and the necessities! We also love looking at the animals in store too!
  • CB
    Christopher Braden
    Oct 12, 2025
    5.0
    Absolutely love this Store My wife and I just moved out to Lancaster NY . Great set up great presentation of product and very clean !! Wait d at the register a bit but he Manager we all over it I use to be a retail manager for over 37 years. I get it !!!🐾🐾🐾🐾🐾🐾
  • SS
    Scott Surovich
    Oct 11, 2025
    5.0
    Some of the staff are just so helpful and friendly! Of course, great selection of products and reasonable pricing (Dont take this wrong, its on par with others or even cheaper). Their rewards program is great! For the upgrade cost, it saves us a lot of money since we are there 1-2 times months just for the basics! We keep coming back for the staff, on top of the program, selection, and pricing.

Frequently Asked Questions About Petco

Does the Petco Williamsville location have a vet hospital?

No, Petco Williamsville does not have a full-service vet hospital.

Does Petco Williamsville offer vaccinations?

Yes, Petco Williamsville provides vaccinations.