Banfield Pet Hospital® - Greenburgh provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Can someone answer the phone at least once. So I can schedule an appointment for my dog. I’ve called multiple times, and no answer. How are they still open?
IG
Ingrid gomez
Sep 20, 2025
5.0
Very welcoming and attentive
I love bringing my dog here 🩷
DF
Diana Figueroa
Sep 10, 2025
5.0
Banfield is a place where I know my pet is going to get the very best care. I will continue to use their services.
DT
Darlene Tucci
Sep 3, 2025
5.0
The doctors and staff here are the epitome of professionalism. They are kind, courteous, caring and genuine. I recommend Banfield Hospital without hesitation! I love them! Truly!
DR
Dayna Restrepo
Aug 20, 2025
1.0
We were definitely not overly impressed with this Banfield office. It took about an hour from our appointment time for a vet to actually meet with us, and he was very dismissive of the concerns we brought up about our dog, while recommending a lot of exams that were ultimately unnecessary. He was having eye issues and one of the over $100 tests that was recommended was to see if his eyes were dry... which the vet was able to tell us by looking at the dog and prescribed OTC eye drops. Definitely did not need that test.
Then we mentioned an issue he's been having with neuropathy and the vets whole answer was "that happens, he's old"... not empathic or helpful. We've been treating our dog with Cosequinn and Vitamin D or E I can't recall, and that is working really well- the only reason we knew to do this was from my mom who also has aging dogs and our own online research. The vet had absolutely nothing helpful to say about it , when this was literally wrecking my dog's life and he was unable to walk or move for days at a time until our treatments started working... They also shamed me for not gettng him groomed in an appropriate time- a symptom of him being absolutely unable to move or walk from the neuropathy, which was unpredictable...
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in White Plains?
Banfield Pet Hospital is open Monday through Friday from 7:30 AM to 5:00 PM and on Saturdays from 8:00 AM to 5:00 PM. The hospital is closed on Sundays and certain holidays.
Does Banfield Pet Hospital offer emergency care services for pets?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours you can call for urgent care advice and referrals. Outside hospital hours, please contact your local emergency hospital.
What types of preventive healthcare services are available at Banfield Pet Hospital?
Banfield offers preventive treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep pets healthy throughout their lives.
What is an Optimum Wellness Plan and how does it benefit my pet?
An Optimum Wellness Plan provides annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, and dental care. Wellness plans are not insurance but offer discounts on treatment and renew automatically each year unless paid in full at enrollment.
How can I pay for an Optimum Wellness Plan at Banfield?
You can pay for the wellness plan monthly via automatic withdrawal from a bank account or credit card, or choose to pay in full upfront for easier budgeting of your pet’s healthcare.
What types of appointments does Banfield Pet Hospital offer for pets?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are called when they’re ready, and virtual visits for clients with an Optimum Wellness Plan for convenient care at home.
Are appointments required at Banfield Pet Hospital, and can I schedule them online?
Yes, appointments are required. You can schedule an appointment online through their website or mobile apps for iOS and Android.
Which nearby pet store can I visit along with Banfield Pet Hospital for pet supplies and services?
Nearby Banfield Pet Hospital, PetSmart is available offering pet products, grooming, training, and other pet services, making it convenient to care for your pet’s needs in one trip.
What dining options are available near Banfield Pet Hospital in White Plains?
After your visit, you can enjoy food and beverages at nearby places like Panera Bread, a cafe and bakery, or Duck Donuts, known for donuts and ice cream, both just a short distance away.
Are there any financial services near Banfield Pet Hospital in case I need banking or ATM access?
Yes, Affinity Federal Credit Union and HSBC Bank are nearby for banking needs, and there is also a LibertyX Bitcoin ATM for currency exchange and ATM services close to Banfield Pet Hospital.