Banfield Pet Hospital

4.2
186 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Webster provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
917 Holt Rd, Webster, NY
14580, United States

Hours

Reviews

4.2
186 reviews
5 stars
125
4 stars
24
3 stars
9
2 stars
2
1 star
26
  • RR
    Rula314
    Sep 25, 2025
    2.0
    Usually I love Banfield. However, my last visit, the tech “nudged” (according to her, I say kicked) my puppy to get her to move and snapped at her. Then told me my puppy tried to bite. Gee… I wonder why! I’m so disappointed.
  • BR
    BRENDA RAMOS
    Sep 15, 2025
    5.0
    Love the team plus, how they explain to us everything so we can know are dog better
  • SL
    Sandy Loysen
    Sep 15, 2025
    5.0
    Banfield care gives help to keep my DOG Bella AND Cat SAM HEALTHY I'm Happy with my care giver s.
  • RE
    Roza Eisenman
    Sep 15, 2025
    5.0
    Banfield Hospital Did a great job with my Kitty's Health Issue ... When I Brought my Cat there for a serious Issue ... The GREAT VET who Worked on my kitty, Gertie. Explained everything .. & Options I have... with Much kindness....😁♥️👍🏻
  • EE
    Erin
    Sep 9, 2025
    5.0
    I was a bit skeptical to come here after seeing many bad reviews but my experience was actually great. Very kind from the reception to the vet tech. They honored the free exam coupon for first timers and didn’t push the wellness plan when I wasn’t sure yet. They listened to my concerns and made sure to check with me first on what was needed to be done and on the pricing. They saw me on time and treated my kitten with care and kindness. My kitten was treated for something simple, so I’m not sure how it is for more complex illnesses or injuries. I would come here again though.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.